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Night Dispatcher-PJK

Job Details

Landover, MD
Full Time
Graveyard

Description

 

Overview

The Dispatch Router works the night shift (10:00PM-7:00AM) and is responsible coordinating, planning, and overseeing nighttime and early morning Delivery Truck Driver routing for Keany Produce Company.

 

Essential Job Function 

  • Create and build routes using Road net and Mobile Cast Programs
  • Work with the Transportation Department, Shipping Department, and Sales Department and interdepartmentally to manage supply chain logistics, including routing and truck utilization strategies to create greater efficiencies. 
  • Handle internal challenges and elevated external client complaints and strive to find pro-active ways to reduce them
  • Distribute the dispatch routing and all related information to the designated department representative in an accurate and timely manner
  • Anticipates and determines causes of delays in deliveries and takes appropriate action to meet shipping schedules.

Work Requirements

  • Able to look at challenges and create long term solutions
  • Ability to respond to common inquiries from staff, and others
  • Ability to collect data, establish facts and draw valid conclusions
  • Ability to deal with abstract and concrete information
  • Ability to make decisions in a timely manner, utilizing input from others as appropriate
  • Ability to establish and maintain effective working relationships
  • Ability to resolve conflicts
  • Ability to speak clearly and concisely both in oral and written communication

Qualifications

  • A high school diploma, equivalency degree, or relevant experience is required.
  • A minimum of one year of experience with Roadnet and Mobilecast software applications is necessary.
  • Previous experience in a wholesale produce distribution or routing setting is essential.
  • Familiarity with Omnitracs and Produce Pro is preferred.
  • Proficiency in Spanish is advantageous.
  • Experience in fleet dispatching and routing internal fleet
  • Proficient in computer use with emphasis on Microsoft Word and Excel
  • Valid driver’s license: dispatch, routing and/or driving experience is a strong plus
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