Access Specialist - Northwest

JOB SUMMARY: Under the direction of the Access Manager, the Access Specialist assists members by issuing and receiving library materials, locating books and other materials, managing members’ library accounts, issuing library cards, providing information about library accounts and services, assisting with self-service equipment and technology, and assisting with basic collection maintenance.

This position will be assigned to the Northwest Library, which is located at 5600 NW 122nd Street.  

The hiring salary for this position is $16.46 hourly.  This is a full-time position working 40 hours per week.  This position is not exempt from the federal Fair Labor Standards Act.  

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:

• High School diploma or GED; and
• One or more years of customer service experience.

HIGHLY PREFERRED QUALIFICATIONS AND COMPETENCIES:

• Experience with an automated circulation system.
• Strong desire to work with and help people.

This position requires that the candidate be available to work Monday from 12:00 to 9:00 pm, Tuesday, Wednesday, Thursday and Friday from 9:00 to 6:00 pm with a rotating shift of both Saturday from 8:00 to 5:00 pm and Sunday from 12:00 to 6:00 pm every third week.*

*Hours are subject to change according to the needs of the library.

The Metropolitan Library System offers a comprehensive benefits package for full-time employees:

• Health benefits that include medical, dental, and prescription coverage for both employee and family
• Vision coverage paid in full
• Flexible Spending Accounts
• Vacation Leave @ 8 hours per month
• Sick leave @ 8 hours per month
• Eleven paid holidays (subject to date of hire)

Additional benefit information can be found under Working at MLS