Under general supervision, the Audio Visual (AV) Support Technician supports complex AV systems from inception through operations at all Metropolitan Library System (MLS) locations. Supports conference room and auditorium setup and operations, presentation and/or sound system setup and operations, and video conferencing system setup and operation. Works closely with the Information Technology (IT) team for configurations and support; works with staff and guests to maximize the use of the AV systems and applications. Monitors, maintains, and supports AV operations including ensuring connectivity and maintenance and testing of equipment. Handles all AV responsibilities, including entering, escalating, and closing AV-related help desk tickets promptly.
This position is assigned to the IT Department located at the Downtown Library, 300 Park Ave, Oklahoma City, OK 73102.
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
- Associate degree in computer science, film and video Production, audio-visual technology, or a related field; and
- Three years of experience in an AV support or AV operations role
or
- High School diploma or GED; and
- Five years of experience in an AV support or AV operations role
Licenses and Certifications:
- Valid State Driver's License
- Current Motor Vehicle Insurance
- Acceptable Driving Record
HIGHLY PREFERRED QUALIFICATIONS AND COMPETENCIES:
- Bachelor’s degree in computer science, film and video production, audio-visual technology, or a related field and two years of experience in an AV support or AV operations role
- AVIXA, Crestron, AMX or Extron Certification