CLINICAL CARE COORDINATOR

Mountain View Hospital is looking for an Clinical Care Coordinator to join our team!

JOB SUMMARY:  

The Care Coordinator supports MVH’s initiatives toward clinical integration and accountable care strategies to achieve the triple aim in healthcare: 1) improving quality and patient satisfaction, 2) improving outcomes and the overall health of the population, and 3) reducing the total cost of care. Through risk stratification tools available by Population Health, the Care Coordinator identifies patients with a need for early intervention related to discharge education, transitional care or disease management and coordinates intervention with PCPs and other care providers. The Care Coordinator also refers to medical and behavioral health providers as appropriate for further intervention.

BENEFITS:

Taking care of our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

DUTIES AND RESPONSIBILITIES:

1. Work under direct supervision of nurse supervisor to provide excellent patient care to all clients.
2. Participate in the transition of the clinic into the ACO/PCMH.
3. Engages with population health team on Quality Based programs in the clinics.
4. Offers solutions to road blocks while implementing programs.
5. Run needed reporting to track MIPS and ACO measures
6. Run CCM and Annual Wellness Visit outreach reporting for all clinics to work through and help with outreach.
7. Monitor high risk patients within the clinic and follow up appropriately with clinic staff or RN care coordinator within Population Health.
8. Helps to ensure all deadlines are met during transition stages.
9. Offers education and tutoring to nurses involved in the program.  May also provide education to all providers if needed.
10. Will participate in webinars, conferences, education meetings, and transitional calls.

ABOUT MOUNTAIN VIEW:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Education/Certification:  High school diploma or equivalent. Certificate in Medical Assisting (CMA) or a license in Practical Nursing (LPN), or Graduate with a degree in Registered Nursing (RN). Must have a current Idaho license.  Care/Case Management or Population Health Management Certification (or ability to obtain certification within three years after hire) is required.

Experience:  To function effectively in this role, it is preferred that the candidate have experience in both inpatient and outpatient care settings.  Health plan experience is a plus.  Past experience with Care/Case Management, Population Health Management, Utilization Review/Management is highly preferred.

Equipment/Technology: Must be able to use Microsoft Office, Word, and Excel. Adapt to computer systems quickly.

Language/Communication: Must have the sensitivity, maturity, and ability to communicate clearly and concisely, both verbally and in writing. Must be patient, courteous, compassionate, and respectful with patients and their families, co workers, physicians and administrative staff.  Ability to communicate and relate well with physicians, staff and management.

Mathematical Skills:  General mathematics

Mental Capabilities:  Ability to apply common sense to carry out instruction furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.  A clear understating of the importance of patient confidentiality and sensitivity regarding complex health problems. Maintain a positive attitude and willingness to jump in and help as you identify needs and upon request of the providers and team members.

Interpersonal:  Ability to work well with others as a team player.  Self motivated, self starter and initiative in establishing and developing the role of a care coordinator.  Organized, detail oriented, and the ability to manage a heavy load of complex patients.  Maintain a neat and professional appearance.