CLINIC MANAGER

Mountain View Hospital is looking for a Clinic Manager to join our team!

JOB SUMMARY:       

The Clinic Manager is responsible for all aspects of maintaining good office workflow, including but not limited to phone, schedule, billing and patient check in and check out. Must be capable of following department policies, procedures and protocol to provide quality patient care.

BENEFITS:

Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

DUTIES AND RESPONSIBILITIES:

1. Administer department personnel activities, including hiring, evaluating, disciplining, and terminating staff; provide day-to-day direction of department operations; ensure appropriate communications with other managerial staff and other departments within the hospital and administration.
2. Supervises, trains, orients and evaluates performance over assigned personnel. Recommends merit increases, promotions, disciplinary actions.
3. Responsible for day-to-day operations of department including scheduling issues and makes necessary adjustments in work assignments. Oversees ordering of all supply and ensures proper equipment operations any other duties or task for smooth clinic operation.
4. Approves office payroll and helps maintain records of vacation, sick leave, and overtime.
5. Plans and directs registration, patient insurance, and monitors all aspects of clinic billing and coding to ensure timely, accurate and complete processing of clinic services to include refund and collection accounts. Codes services of questionable or new items and reviews proper coding with those involved.
6. Reviews samples of coded services on a daily basis for accuracy and completeness.
7. Develops or upkeeps coding policies, procedures, and charge slips. Oversees coding reviews with physician or mid-level.
8. Monitors reimbursement of selected procedures on a continuous basis and identifies changes in reimbursement patterns.
9. Distributes coding information to appropriate personnel. Resolves patient charge problems.
10. Stays current with changes in reimbursement regulations. Notifies and trains staff of significant changes.
11. Ability to work well with others; be a positive example and motivating personality within the clinic. Work with Medical Director & QA Officer for updating, creating & reviewing Policies & Procedures for Pocatello ENT.
12. Conduct regular meetings with all staff. Serves on hospital wide committees as assigned.
13. Oversee clinic training/education.
14. Other duties as deemed necessary.

ABOUT MOUNTAIN VIEW

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Education/Certification: Bachelor’s degree in Health Care Administration or related field preferred. CPC certification required or must be attained within 12 months of hire.

Experience:  Minimum of three years medical office experience in billing, accounting or information systems and two years supervisory or management experience. CPC Certified or CPC Certified within 6 months of Hire.   

Equipment/Technology:  Ability to use clinic billing system, Microsoft Office, Word and Excel and be able to operate basic computer functions and software.

Language/Communication:  Ability to read and interpret documents such as patient statements, safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of the organization. 

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percentages and to draw and interpret bar graphs.

Mental Capabilities:  Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Interpersonal:  Ability to work well with others.