Mountain View Hospital is looking for a Administrative Assistant to join our team!
JOB SUMMARY: Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Schedule appointments, greet and check-in patients upon arrival and perform check-out upon departure while ensuring patient information is collected, entered in the computer system accurately, and that all patients are aware of policies and procedures. Distributes appropriate information to all ancillary departments.
BENEFITS:
Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:
- Medical, Dental and Vision Insurance
- Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
- Retirement Plans (401K with up to 6% match)
- Earned Quarterly Bonus Program
- Education Reimbursement Program
- Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital
Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.
DUTIES AND RESPONSIBILITIES:
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Operate computer and office equipment such as voicemail systems, word processing, spreadsheet, or other software applications to prepare letters and enter data.
- Verify necessary information to accurately process subject visits including name, date of birth, phone number, address, and/or other identifying information.
- Schedule appointments for subjects, sponsors and CROs, and maintain and update appointment calendars.
- Transmit correspondence or medical records using computer, mail, or fax machine.
- Hear and resolve complaints from customers or the public.
- File and maintain records.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, operating calculators or computers to process and record payments, record appointment history, and inventory management.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Maintain lobby or reception area in a neat and orderly condition.
- Assist in inventory and procurement of office supplies and study-related items including packing materials, dry ice, etc.
ABOUT MOUNTAIN VIEW:
Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.
Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.