Mountain View Hospital is looking for an Emergency Services Manager to join our team!
JOB SUMMARY:
The Emergency Services Manager provides clinical oversight for the care provided by all staff within the Emergency Department working in conjunction with the Medical Director. Areas of responsibility include Operational and Capital budgets, quality control and improvement, program development and departmental education. The Emergency Services Manager plays an important role in the nursing department, ensuring nursing operations are smooth and effective in their health care facility and/or department. They provide administrative support to the department by overseeing daily operations of their units and ensure proper care is provided for all patients. Specific day-to-day tasks relaying information to doctors, communicating with various health care professionals, providing information strategic goals, assisting nursing staff with various problems, and resolving patient complaints. Additionally, the manager plays a crucial role in ensuring proper training and educating of the nursing staff, which typically includes performing orientations, coordinating regular staff training, conducting staff meetings, and identifying areas for training. It also consists of meeting with administrators and staff educators, gathering staff feedback, and coordinating internships and preceptorships. This job also includes human resource management, as supervisors are often involved in recruiting and hiring nursing staff; they also play a large part in retaining high-quality staff through effective management. They help address staff issues or concerns, identify and help resolve interpersonal conflicts among staff, and address behavioral problems among individual employees.
BENEFITS:
Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:
- Medical, Dental and Vision Insurance
- Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
- Retirement Plans (401K with up to 6% match)
- Earned Quarterly Bonus Program
- Education Reimbursement Program
- Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital
Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.
DUTIES AND RESPONSIBILITIES:
The Manager must be able to function in the role as an ER nurse/Charge nurse as well as:
- Coordinate clinical staff requirements and ensure that all staff are current in their licensure and education.
- Collaborate with the administration and staff frequently regarding problem solving/issue resolution and process improvement that will impact unit performance and work flow.
- Collaborate with members of the interdisciplinary team and other departments to resolve issues and improve work flow processes throughout the department and ensure safe patient care.
- Participate and collaborate in the interview process for new applicants.
- Have the ability to work with, mentor, and coach new staff to help them progress in their career and professional development including preceptors to meet the needs of incoming staff.
- Review and/or create competencies and requirements for the department to ensure that quality assurance is met. Validation of competencies to ensure that workload demands within the unit are covered.
- Evaluate the performance of staff: Nurses and nursing assistants while having the ability to provide ongoing feedback, mentoring, and coaching. Provides feedback at 30, 60, and 90 day evaluations to staff.
- Scheduling of staff within the department to best meet the needs of the population of patients. Provides clinical consultation and guidance as needed to facilitate patient care.
- Participates in the review of occurrence reports and is able to document findings and assist with follow-up to staff.
- Can recognize issues and concerns within the unit and can assist with generating a plan for remediation and process improvement while acting as patient advocate.
- Will assist staff with patient care concerns to help with quality patient care.
- Will lead and participate in remediation discussions with staff related to attitude and/or performance.
- Will help to maintain standards of care, policy, and procedure that will generate positive results upon audit of regulatory and accrediting agencies.
- Other projects and duties as directed by the Emergency Services Department manager.
ABOUT MOUNTAIN VIEW:
Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.
Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.
