Care Coordinator - Population Health

Mountain View Hospital is looking for a Care Coordinator to join our team!

Job Summary:

The MVH Care Coordinator supports MVH’s initiatives toward clinical integration and accountable care strategies to achieve the triple aim in healthcare: 1) improving quality and patient satisfaction, 2) improving outcomes and the overall health of the population, and 3) reducing the total cost of care. Through risk stratification tools available to MVH, the MVH Care Coordinator identifies patients with a need for early intervention related to discharge education, transitional care or disease management and coordinates intervention with PCPs and other care providers. The MVH Care Coordinator also refers to medical and behavioral health providers as appropriate for further intervention.

BENEFITS:

Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

DUTIES AND RESPONSIBILITIES:

1. Engages with population health team on Quality Based programs in the clinics.
2. Monitor high risk patients within each clinic and follow up appropriately with clinic staff.
3. Offers education and tutoring to nurses involved in the program.  May also provide education to all providers if needed.
4. Revises Care Plans as indicated by the patient’s response to treatment and provider direction.
5. Is knowledgeable of medications and their correct administration based on age of the patient and their clinical condition.
6. Maintains a good working relationship both within the department and with other departments within our organization.
7. Coordinates and supervises patient care by coordinating with outside practices.
8. Maintains patient confidentiality at all times. Reports to work on time and as scheduled, completes work within designated time.
9. Maintain flexibility in a growing environment and be willing to grow, change and accept new duties as the scope of urgent care changes with the needs of the community and hospital.
10. Training in, understanding of, and utilization of motivational interviewing during interaction with patients.

About Mountain View

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Education/Certifications:  CMA, LPN, or RN degree

Experience:  6 months required experience, 2-5 yrs. clinical experience preferred.

Equipment/Technology:  Experience with Word, PowerPoint, Excel, Microsoft Office, and various EMR systems.

Language/Communication: Ability to speak effectively before groups or employees of the organization. Must be patient, courteous, compassionate, and respectful with patients and their families, co workers, physicians and administrative staff.  Ability to communicate medical terminology and relate well with physicians, staff, and management.

Mental Capabilities:  A clear understating of the importance of patient confidentiality and sensitivity regarding complex health problems. Ability to use critical thinking skills to assess patients and intervene as needed  within scope of practice

Interpersonal:  Ability to work well with others as a team player. Organized, detail oriented, and the ability to manage to multi-task while maintaining a heavy load of complex patients. Maintain a neat and professional appearance.

Performance:  Must be able to handle conflict issues with both patients and staff. Must follow established recommendations and guidelines. Must meet deadlines as needed