Eligibility Coordinator

Position Summary:
The Eligibility Coordinator supports the work of the Admissions/Eligibility & Funding Supports (AEFS) department and plays a key role in ensuring individuals are supported through the intake, eligibility, and redetermination process with the Developmental Disabilities Administration (DDA). The position requires administrative expertise, strong customer service, and the ability to use data systems to maintain timely tracking and reporting.

Key Responsibilities:

• Facilitate pre-planning processes and gather documentation for individuals requiring dedicated supports.
• Track and manage financial redeterminations due within 90, 60, and 30 days using LTSS and Excel.
• Submit redetermination packets to Coordinators of Community Services when WeAchieve serves as Rep Payee.
• Track and upload approved Person-Centered Plans to Therap and ICARE systems.
• Support monthly reporting for Person-Centered Planning (PCP) calculators.
• Assist with onboarding of new admissions and represent AEFS at bi-monthly hiring events.
• Maintain documentation systems with accuracy and attention to detail.

   

   

   

Qualifications:

• Bachelor’s degree in a related field preferred.
• 3 to 5 years of experience working with individuals with intellectual and developmental disabilities (I/DD).
• Familiarity with DDA systems, including LTSS, Therap, Excel, and ICARE.
• Strong administrative, communication, and organizational skills.
• Customer service experience and a person-centered mindset.