BUSINESS DEVELOPMENT FLIGHT MANAGER

Summary

As a key member of the Business Development team, work as a representative at Spartan for community events and assist in driving student growth with high schools (and districts), community organizations and strategic B2B partnerships. They will champion Spartan College and Spartan unaccredited pathways, provide support at events, coordinate marketing tactics, and if warranted provide program information and individualized assistance to potential students and their parents on matters related to enrollment and the admissions process.

Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by generating leads for the accredited programs and enrolling students who meet eligibility requirements according to the pathway admissions criteria for unaccredited programs.  Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during presentations, telephone calls, interviews and enrollment process. Observe and adhere to all Company polices and best practices.

Essential Functions

• The manager is responsible for developing a scalable volume of new student inquiries for partnership pathways and passing those leads to the internal admissions team to enroll them into a college program or if appropriate, enrolling them into an unaccredited pathway.  An acceptable volume is established throughout the year through goal setting and planning with the EVP.
• Working within a defined territory or specified partners, the manager will generate new student inquiries through distinct channels including but not limited to (1) local high schools (2) community events (3) partner events (4) partner marketing campaigns.
• Ability to work nights and weekends to support partners and students during the admissions process.
• Provide basic information and routine advice, guidance and assistance to students and parents attending events using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process.
• Accurately account for all inquiries and the admissions activity associated with all inquiries.
• Ensure that all pre-start paperwork is completed accurately and in a timely manner.
• Keep all required reports current and accurate, including information stored in the system.

Knowledge / Skills

• Responds to requests for service and assistance
• Balances team and individual responsibilities
• Displays willingness to make decisions
• Ability to complete all job requirements in allotted time
• Displays an organized and results-oriented approach, and motivation to perform without extensive direction
• Displays high quality of work and level of accuracy
• The ability to communicate in a courteous, professional and tactful manner is essential.
• Ability to work with basic Microsoft Office programs.

Travel

Significant travel may be required to work with partners, attend events, corporate meetings and others as needed.  Estimated travel is 50%.

Education and Work Experience

• High School Diploma or GED required
• Associates required; Bachelor’s degree preferred
• 2 years of customer service experience required
• Experience working in a marketing, partnership development and/or case management
• Driven, with a high sense of urgency to meet established goals
• Proven ability to utilize technical and analytical aptitude in a working environment
• Effective communicator and collaborator
• Proficient in Excel, with demonstrated ability to organize and consolidate multiple data sources for analysis if needed
• Ability to self-manage, juggle multiple priorities, and pay strong attention to details
• Proactive mindset and the ability to meet multiple objectives in a fast moving, entrepreneurial environment
• Strong written and verbal communication skills

Other Requirements

This position requires a valid driver license, clean MVR and proof of car insurance. In addition, this position will be remote.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position requires a person to stand for a prolonged period of time, lift and carry up to 50 pounds and walk three flights of stairs.  This position may also require a person to drive for extended periods of time. The long days can be physically demanding.  

Some physical efforts are required, using hands and arms in handling, installing, positioning, and moving materials. Some exposure to physical risk, such as performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. Work is normally performed in a typical interior and exterior environment and in the community.  While performing the duties of this job, the employee is regularly required to sit; use hands to finger and talk or hear. 

AAP/EEO Statement

Spartan provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.  Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.  Discrimination of any type will not be tolerated.

In keeping with the above conviction, Spartan is committed to assuring that:

All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law;

Employment decisions are based on the principles of equal opportunity and affirmative action; and all personnel actions such as compensation, benefits, transfers, training, and participation in social and recreational programs are administered without regard to race, creed, color, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.

Benefits

§ 401(k) and Employer Match

§ Medical insurance

§ HSA/FSA

§ Dental insurance

§ Vision insurance

§ Life insurance

§ Paid time off

§ Employee Assistance Program

§ Tuition Reimbursement/Employee Scholarship