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Restaurant Manager

Job Details

Aptos, CA
Full Time
High School
$70,000.00 - $85,000.00 Salary
Any
Restaurant - Food Service

Description

SUMMARY: Oversees the restaurant floor staff during heavy foot traffic hours and manages the backend administrative duties of the Sanderlings Restaurant.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Respond to guest concerns and request to ensure complete guest satisfaction
  • Create schedules for restaurant front of house staff and restaurant bar staff including all meal periods with budget and business levels in mind
  • Assist Director of Food & Beverage in booking large groups that do not require banquet staff
  • Ensure server tips sheets are turned in daily and review to verify amounts are correct
  • Turn server tips sheets into Human Resources for payroll daily once verified
  • Conduct inventory monthly and turn in reports from inventory to the Director of Food & Beverage
  • Execute and oversee ordering of restaurant related items (excludes kitchen food ordering)
  • Attend department meetings scheduled by the Director of Food & Beverage, weekly resort manager meetings and BEO meetings
  • Review all special promotions, party bookings and BEO’s for the shift/day
  • Responsible for completing all tasks on the manager check list daily
  • Ensure that menus are in presentable condition for the day and upcoming shift and information is accurate
  • Inspect and ensure all décor, tables, chairs, table settings and uniforms are presentable and meet Seascape Beach Resort standards
  • Maintain the managers daily log each shift (including recording of day’s events, employee issues, maintenance items, housekeeping calls)
  • Provide Micros support to restaurant
  • Complete labor report and review timecards daily to ensure timecards are accurately completed by employees  
  • Provide support to restaurant service staff when necessary, including but not limited to:
    • Taking orders, running food, clearing and re-setting tables, moving chairs and tables, tending bar and coffee stations
  • Complete FOH functions including but not limited to daily cash reconciliation, opening and closing procedures
  • Participate in the Sanderlings staff training, set expectations, and recommend disciplinary action to the Director of Food & Beverage where necessary
  • Review liquor order and oversee stocking process
  • Provide staff feedback and coaching where necessary
  • Participate in the hiring process through interviewing candidates alongside the Director of Food & Beverage
  • Perform other related duties as requested by the supervisor

Qualifications

  • Ability to take care of the customers needs while following company procedures
  • Must be tech savvy and capable of using Canva, Microsoft Excel, Word, Publisher
  • Basic knowledge of social media and marketing to partner with in-house marketing team
  • Ability to accept responsibility and account for his/her actions
  • Knowledge of people management and strong ability to lead a team
  • Understanding of staffing needs and capabilities to staff according to business levels
  • Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities
  • Ability to make critical decisions while following company procedures
  • Ability to find a solution for or to deal proactively with work related problems
  • Ability to influence others to perform their jobs effectively and to be responsible for making decisions
  • Extensive experience with training staff and implementing SOPs and processes
  • Paycom payroll system knowledge a plus

 

EDUCATION AND/OR EXPERIENCE

  • Two year’s related hotel/resort restaurant industry experience and/or training
  • Must have at least 4 years of experience managing a staff and a restaurant
  • At least 4 years of proven experience training staff
  • High school or GED graduate

 

LANGUAGE SKILLS

  • Ability to read, comprehend and provide instructions, both written and verbal

 

COMPUTER SKILLS

  • Have working knowledge of Micros POS and back office reporting functions
  • Proficient in Outlook and Microsoft internet applications

 

CERTIFICATES & LICENSES

  • Must provide valid document(s) to work in the US
  • Must have valid Manager Food Handler Certificate
  • TIPS certification required
  • Valid California Driver License is required
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