Our family office is embedded within our principal's operating business, which serves as the parent company for a diverse portfolio of businesses located in the United States and abroad. Over the past decade, our family office has played a crucial role in managing family affairs, particularly servicing the lifestyle and concierge needs of our principals. However, following the sale of our family's primary operating business in 2023, our family office is undergoing a significant transformation, including a desire to scale, and become a sustainable, multi-generational family office for future generations. Our rising generation family members currently range in age from their late 20s to late 30s and are beginning to have families of their own. This period of renewal provides a unique opportunity to redefine the office's structure and objectives with a fresh perspective. We are dedicated to making a significant impact on society and the environment. This commitment is guided by our strong belief in Corporate Social Responsibility (CSR) and Sustainable Development Goals (SDGs).
The Head of Family Office, reporting directly to the principals, will lead our family office, ensuring alignment with the family's purpose, values, and goals. This role oversees all family office operations, including administrative, compliance, and personal services. The Head of Family Office will also manage a series of immediate strategic initiatives intended to operationalize our future state family office, such as refinement of the family constitution, establishing governance structures, implementing service offerings, and defining workflows.
The Head of Family Office will also serve as the primary contact for the principals and be responsible for providing exceptional service and seamless delivery of their family office and of their lifestyle services. To support broader family strategic planning and decision-making, the Head of Family Office will also sit on the Krause Family Office Advisory Board.
The Head of Family Office will need to be hands-on within our agile, lean family office, collaborating closely with personnel and service providers to develop governance, policies, procedures, and operating procedures for the family office. This role will also integrate Corporate Social Responsibility (CSR) and Sustainable Development Goals (SDGs) into the family office's strategic initiatives.
There are six key themes which guide the purpose and future direction of the family office:
- Foster family unity and deeper personal connections by minimizing business discussions and delegating responsibilities to the family office and governance structures.
- Support current and future generations with formal and ongoing education in stewardship, financial literacy, wealth management, and the role of the family office.
- Establish clear and consistent policies, processes, and communication channels within the family office.
- Align the family to leverage their wealth for positive contributions to the world, reflecting their collective desire to make a meaningful societal impact locally, domestically, and globally.
- Preserve and grow the family legacy across generations by balancing immediate wealth benefits for current members with a long-term focus on sustaining future generations through responsible stewardship.
- Implement legal and operational governance structures that support a multi-generational family enterprise. Clarify decision-making processes, trustee roles, communication protocols, and provide for equitable treatment within agreed-upon frameworks.
Principal Functions of the Job
Key responsibilities
- Serve as the primary point of contact for the principals, addressing their needs and concerns while maintaining strong relationships.
- In collaboration with the family, develop and implement the strategic vision and goals of the family office, ensuring alignment with the family's overall values and objectives.
- Support the development and operations of family governance structures to foster family unity and harmony.
- Lead an initiative to define and document operational workflows for the family office.
- Ensure effective delivery of lifestyle services to the principals, including personal asset acquisition, travel planning, and property/home management services.
- Manage communication efforts with family members in coordination with the family services associates to keep them informed and engaged with the family office.
- Participate in advisory boards and committees to support strategic decision-making and ensure effective communication with family members.
- Effectively manage a series of strategic initiatives required to support the family office's evolution.
- Directly oversee relationships with internal and outside legal advisors, ensuring compliance with all legal requirements and providing guidance on legal matters.
- Oversee long-term strategic planning, succession planning, and enterprise risk management initiatives (including personal security) to ensure the operational continuity and future readiness of the family office.
- Maintain and manage relationships with operating company associates who support the family office, ensuring seamless integration and support.
- Supervisory responsibility for family office associates.
Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, assignments, and work location may be changed at any time, as required by business necessity.
Krause Group believes in People First. We are an Equal Opportunity Employer building a culture of equity and inclusion.
Krause Group Purpose
Our purpose is to enhance the way people experience the world.
Krause Group Mission
Our mission is to nurture our family of brands, creating opportunities to do good in the world.
Krause Group Values
- Agility- We challenge the status quo with open minds, flexibility, and speed. We are comfortable being uncomfortable. We view change as opportunity.
- Courage -We take risks. We innovate. We win or learn. We push limits, disrupt norms, and define our own path.
- Growth Mindset - We are building an organization and legacy that will outlive us. We are continuously learning. There is no final-destination, only the journey to be better than we were yesterday.
- Inclusion -We actively seek and welcome alternative points of view. Diverse perspectives improve decision-making and make us all more successful.
- Integrity - We do the right thing, even when it’s difficult. We do not take shortcuts and always take accountability.
- Community Focused -We are committed to positively impacting our communities, stakeholders, and associates. We do good and encourage others to join us.
