Team Leader (Young Adult ACT)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program Description: The Young Adult Assertive Community Treatment Team is a unique and nontraditional licensed outpatient psychiatric clinic for individuals, 18-25 years old with Serious Mental Illness (SMI) who have demonstrated a high service need with multiple hospitalizations, emergency room visits and difficulty maintaining stability in the community. ACT is a nationally recognized model and an evidence-based practice. The ACT Team serves all of Manhattan and occasionally the outer boroughs.

Purpose of Position: The Team Leader provides administrative and clinical support for the ACT team.

Salary Range: $62,400-$71,946

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

1. Provide case management services

• Carry a small caseload.
• Perform client assessments and formulate treatment goals
• Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation and other activities
• Refer clients to community health, substance use psychiatric and other services
• Accompany clients to appointments as needed
• Communicate regularly with clients’ families about their needs and progress
• Serve as liaison to other service providers
• Maintain up-to-date client case records according to program guidelines
• Visit clients in residential facilities, on the street and in other locations and advocate with & on the client's behalf.
• Rotate on-call service outside of work hours

2. Management, Supervision

• Provide clinical supervision to staff and interns; evaluate their work and discuss progress of their clients, teach invention and advocacy skills
• Assist in recruitment of ACT staff members
• Assist with program administration, including coordinating staff schedules and overseeing adherence of staff training requirements
• Assist in ensuring staff is adequately trained according to OMH and ACT standards
• Perform Program Director’s duties in his/her absence

3. Participate as an ACT team member

• Attend staff meetings, case conferences, and training programs to upgrade skills and knowledge.
• Attend supervision meetings to review client progress and case management strategies
• Work collaboratively with ACT team staff in a team case management model

4. Policy and Compliance

•  Assist in the development and adherence of Policies and Procedures in accordance with Goddard Riverside, New York State Office of Mental Health and Department of Health and Mental Hygiene

5. Other duties as required

Qualifications/Educational Requirements

• Licensed Master Social worker (LMSW) required
• SIFI (supervisor in field instruction) strongly preferred

Skills, Knowledge and Abilities

• Experience working with the seriously and persistently mentally ill population required
• Experience working with Young Adult population preferred
  • ACT Team experience preferred
  • Ability to speak Spanish, French, Creole, American Sign Language or other languages is a plus

Computer Skills: To Perform this job successfully, an individual should be

• Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook
• Able to use or learn to use AWARDS database
• Able to use or learn other electronic databases, programs, and funder-related software as needed

Physical Requirements

• Walking, climbing stairs

Work Environment

• Field & Office work

Employee Benefits:

• Medical/Dental/Vision

• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts

• 403B Thrift Retirement Plan

• 12 Annual Sick Days

• 12 Agency Holidays

• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment

• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.