1.) Provide case management services
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Carry a small caseload.
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Perform client assessments and formulate client centered treatment goals
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Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation and other activities
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Refer clients to community health, substance abuse psychiatric and other services
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Accompany clients to appointments as needed
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Communicate regularly with clients’ families about their needs and progress
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Serve as liaison to other service providers
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Maintain up-to-date client case records according to program guidelines
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Visit clients in residential facilities, on the street and in other locations
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Rotate on-call service outside of work hours
2.) Management, Supervision
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Assist in recruitment of IMT staff members
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Assist with program administration, including staff schedules and financial reporting
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Assist in ensuring staff is adequately trained according to OMH standards; create and maintain training calendar
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Perform Program Director’s duties in his/her absence
3.) Participate as an IMT team member
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Attend staff meetings, case conferences, and training programs to upgrade skills and knowledge.
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Attend supervision meetings to review client progress and case management strategies
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Work collaboratively with ACT team staff in a team case management model
4) Policy and Compliance
5) Other duties as required
Qualifications/Educational Requirements
Skills, Knowledge and Abilities
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2 years' experience working with the mental health, homeless services or justice involved systems
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IMT Team experience preferred
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Ability to speak Spanish is a plus
Computer Skills: To Perform this job successfully, an individual should be
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Able to work in the Microsoft Office Suite, should especially be proficient in Word, Outlook, and Excel
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Able to use or learn to use AWARDS database
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Able to use or learn other electronic databases, programs, and funder-related software as needed such NIMRS and Maven
Physical Requirements/Work Environment
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Walking, climbing stairs Occasionally
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Field work required; Must be able to travel throughout the 5 boroughs
Employee Benefits :
- Medical/Dental/Vision
- Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
- 403B Thrift Retirement Plan
- 12 Annual Sick Days
- 12 Agency Holidays
- 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
- Total of more than 6 weeks (a month and half) of paid time off
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.