Program Aide

Organization Overview:The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Intro/Program Description: Goddard Riverside Community Center (GRCC) Learning to Work (LTW) for Transfer SchoolsProgram at Edward Reynolds West Side High School provides students over-aged and under-credited ages 16 -21 with services and opportunities to foster engagement through academic and personal development that lead to earning a high school diploma. Primary goals include getting students to graduate with realistic and meaningful post-secondary plans, gain knowledge and skills that will increase the employability and awareness of post-high school opportunities available to them. Some opportunities include higher education, trade/technical schools and community service programs. Using the Primary Person Model, each student has an LTW Staff Member as a support to minimize and/or remove barriers toward graduation including engaging students in college preparation, and meaningful career exploration including subsidized internships, academic and personal support services to increase self-direction and self-sufficiency.

Purpose of Position: The LTW Program Aide will provide logistical and administrative support and assist in implementing other aspects of the LTW model and seamless partnership with partner high school to promote the goals of the students and the program. The Program Aide will play an integral role in working alongside the LTW team to perform a variety of administrative and programmatic duties including student outreach and enrollment, program data tracking, office management, and providing a welcome environment within the LTW program and the school community.

Schedule: Monday through Friday 9:00 am to 5:00 pm (some evening and weekend hours)

Hourly Rate: $16.68

Administrative Duties 

• Intake and enrollment of all LTW participants, including applications, consent forms, and hiring documents 
• Record service/progress notes for students including but not limited to attendance outreach, individual counseling, career and college advisement, tutoring, and seminar in web-based data collection systems (i.e. LTW tracking forms, Skedula, etc.). 
• Maintain and organize all required records and files according to organization and contractual requirements and standards, including time sheets, assessments, evaluations, incident reports, etc. 
• Track students’ academic and attendance progress throughout the year 
• Prepare LTW reports, memos, and documents 
• Monitor and maintain inventory of office supplies and maintain program calendar 
• Input purchase requisitions and check requests on Intacct 
• Provide core administrative support including copying, scanning, faxing, and filing 

Programmatic Support 

• Coordinate new student admission process including outreach, open houses/intake interviews, new student orientations, parent orientations, among others) 
• Assist with the development of internship worksites and monitoring including weekly site visits and data collection 
• Collaborate in the onboarding process of interns, creating work schedules, and timesheet review  

Student Support  

• Provide primary person services to a small caseload of participants as needed 
• Provide attendance outreach through phone calls, morning wake-up calls, letters, case conferencing and/or home visits 
• Create and maintain a working-alliance with Students 

Additional Duties

• Collaborate in the successful management of the internship program with LTW Program Director, NYCDOE Staff and the school community

• Collaborate with LTW Program Director, the school community, and partners with functions such as special events, performances, workshops, and school community events

• With Program Director and the LTW team, create best practices for data tracking, record keeping, and programmatic support

• Strategize with team for program improvement

• Attend and participate, when appropriate, school / community-based meetings, administrative meetings, professional development trainings and other meetings as needed

• Complete tasks and projects assigned by the LTW Program Director, ADED and DED

Qualifications/Educational Requirements

• High School Diploma; Minimum of two years of experience providing office assistance, family and/or youth work

• Experience with teens, older youth and/or young adults

• Knowledge of evidence-based and/or Best Practices to youth development and program support

• Must obtain Department of Education fingerprint clearance and maintain throughout duration of employment

Skills, Knowledge and Abilities

• Outstanding communication skills

• Efficient and organized

• Self-starter

• Team player

• Ability to self-reflect

• Knowledge of best approaches for teens and young adults

• Knowledgeable or willing to learn web-based systems

• Compassionate

• Sense of humor a plus

• Flexibility

• Multitasker

Physical Requirements

• Frequent walking and standing

Work Environment

• School Community

• Fast paced

• Team Oriented

Employee Benefits :

• Medical/Dental/Vision

• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts

• 403B Thrift Retirement Plan

• 12 Annual Sick Days

• 12 Agency Holidays

• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment

• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.