Development Coordinator

Position Summary

The Development Coordinator, under the guidance of the Senior Director of Development, manages the all administrative aspects of donor management for the Financial Development department. Additionally, the coordinator supports various fundraising initiatives, outreach efforts, special events, and development activities across the association.

Essential Functions

1. Responsible for management, oversight and quality control of all financial development databases including but not limited to Blackbaud Raiser’s Edge, OneCause and Daxko.
2. Functions as the lead pledge administrator for the Association, coordinating with Accounting the accurate entering of gifts into donor records.
3. Responsible for the timely creation and distribution of all pledge invoices on a daily, weekly and monthly basis as appropriate and necessary.
4. Responsible for developing and implementing a comprehensive donor stewardship plan and process, including, but not limited to: writing and updating gift acknowledgements and thank you letters on a monthly basis and as necessary, managing and updating mailing lists on a monthly basis, and supporting other stewardship goals.
5. Provides high-level administrative support to include planning, set-up, and post event follow-up for the YMCA Annual Giving Campaign, annual Inspiration Breakfast, and other Association events, including, but not limited to Triangle Society Reception, Heritage Club Dinner. Responsibilities include assisting volunteer campaigners, event volunteers, donors, prospects and other community members with YMCA related questions.
6. Assists with developing publishing, and sending out event invitations by way of mail and email when necessary.
7. Responsible for providing information to assist in updating monthly Key Performance Indicators and metric reports for the Senior Director of Development. 

Desired Qualifications

• Bachelor’s degree in Business Administration or equivalent.
• Experience with donor databases, gift acknowledgments, and special event support.
• Excellent customer service skills and extraordinary attention to detail.
• Outstanding time management with the ability to prioritize, organize, and complete work independently.
• Strong written and oral communications and critical thinking skills.
• Experience in coordinating and implementing small and large functions and events.
• Must be a team player with an eye for detail, flexibility, good judgment, the ability to learn quickly and handle multiple, concurrent tasks and assignments.
• Proficiency in MS Word, Outlook, Excel, PowerPoint and Publisher.
• Ability and willingness to work evening and weekend events when required.

YMCA COMPETENCIES (LEADER):

• Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
• Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
• Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
• Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Disclaimers

• Must complete successful criminal background check and drug screening.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation.  The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees.  Please see your manager should you have any questions about this policy or these job duties.
• This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management.  Job descriptions and duties may be modified when deemed appropriate by management.