Administrative Assistant, Community Solutions
As an Administrative Assistant with the Sexual Abuse Treatment Program (SATP) and Prevention program, you will perform clerical functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing information to callers. You will report to the Program Coordinator and you will work onsite in this part-time position for 30 hours a week.
Responsibilities:
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Maintain program shared electronic calendars (daily).
- Process staff requests for assistance with copying, correspondence, and mailings.
- Maintain effective work relationships with Agency colleagues and engage in constructive communication both within and outside the Agency.
- Have thorough working knowledge of the program operations and functions.
- Follow Agency policies, procedures and guidelines.
- Maintain confidentiality in all administrative matters.
- Provide supervision to clients in the waiting area.
- Maintain professional boundaries when interacting with clients and staff.
- Assist clients with scheduling transportation to and from their appointments; specifically communicate with the taxi company to arrange pick up and drop offs, and managing the billing process for the scheduled taxi trips.
- Order program supplies.
- Perform program audits and file maintenance.
- Utilize program reports to track program enrollment and discharges for billing.
- Other duties as assigned.
Requirements and Education:
- Associates degree preferred and two years of office related experience, or High School Diploma/GED with two or more years experience required.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers:
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
