Medication Care Coordinator

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”

Job Summary

The Medication Care Coordinator prepares prescribed medication(s) for outpatient use, including entering patient demographics into the pharmacy software system, labeling medications, and providing the prepared medication(s) to the prescribing provider for final review prior to dispensing while always maintaining accuracy and safety for Sanitas patients.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Dispensing Medications - They ensure that the correct medication, dosage, and quantity are provided, following established protocols and safety guidelines. Making sure patients' information, doctors' information, drug information is correct based on state laws.
• Prescription Adjudication Processing - Pharmacy technicians process prescription orders received from healthcare providers by verifying all medication related details. Also run medications through insurance to adjudicate live claims and collect copayments that may be due.
• Inventory Management - Manage the inventory of medications in the primary care setting. This includes monitoring stock levels, restocking medications, and ensuring proper storage conditions are maintained. They may also assist with medication ordering and managing medication recalls or expirations.
• Medication Reconciliation - Pharmacy technicians assist in the medication reconciliation process, which involves comparing a patient's current medication regimen with newly prescribed medications to identify discrepancies and ensure accuracy. They work closely with healthcare providers and patients to ensure a comprehensive medication history is documented.
• Quality Assurance - Responsible for maintaining high standards of quality assurance in medication dispensing. This includes performing regular checks and audits to verify accuracy, checking medication expiry dates, and following established protocols to minimize errors and ensure patient safety.
• Interprofessional Collaboration - Working alongside medical staff and assisting with health care related tasks. Working with providers, CCA's, and PRC's to achieve the best health care possible.
• Customer Relations - Helping communicate medications related information and issues to patients. Assisting in solving real time problems and utilizing empathy and active listening to achieving solutions.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Required Education

• High School diploma required.

Required Experience

• At least one year of experience in a healthcare clinical setting.

Required Licenses and Certifications

• Registered Pharmacy Technician (RPhT – state).

Required Knowledge, Skills, and Abilities

• Proficient using email and word processing software.
• Pleasant speaking voice and demeanor.
• Good communication skills.
• Teamwork skills.
• Problem Solving skills.
• Neat, professional appearance.

Preferred Qualifications

• Pharmacy Technician Certification Board (PTCB) preferred.
• Primary and/or urgent care clinical assisting experience preferred.
• At least one year of experience in a retail pharmacy setting is preferred.
• Knowledge of electronic health record software and digital scanning software preferred.
• Knowledge of inventory management is preferred.

Financial Responsibilities

Budget Responsibilities

Languages

Travel

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Position requires full range of body motion, manual and finger dexterity, and eye-hand coordination. The employee may work under stressful conditions and work irregular hours.  The employee will be exposed to biohazard materials on a regular basis. The employee will have some exposure to communicable diseases, toxic substances (ie: cleaning products), medicinal preparations, and other conditions common to a clinic environment.

Environmental Conditions

Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

Physical/Environmental Activities

Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren’t essential to job performance.