Business Development Specialist

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”

Job Summary

The Business Development Specialist will be responsible for expanding the company's initiatives in their assigned region to retain, develop and grow membership while maintaining current and new partner relationships.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop thorough knowledge of the Sanitas model, products and value proposition and stay up to date with any changes and new promotions we might offer.
• Serve as client, prospect and partner point of contact for all sales meetings and center tour requests and as partner’s main point of contact for Sanitas marketing and growth strategies.
• Identify outside distribution channels, build and maintain relationships, and share product value propositions to facilitate successful implementation of the different initiatives in the region.
• Build relationships with new brokerage firms and expand relationship with existing brokerage firms serving individual and employer clients, leveraging payer partner with payer employer group clients to facilitate successful implementation of the different initiatives in the region.
• Connects regularly with excellent communication and follow-through, understanding all stakeholder needs and strategizing to best outcomes. Serve stakeholders and and be an excellent representation and knowledge source of Sanitas.
• Collaborate with partner resources to co-develop and execute business development business plans, KPIs and strategy across all segments and initiatives in the market(s). Meets regularly with partner Market Lead teams, understands their market position and strategy and how Sanitas can best support.
• Participate or organize Sanitas representation in assigned market(s) target customer events, entertainment activities, sales meetings, training programs, and conferences, professionally representing the Sanitas value proposition, model and brand. Ensure appropriate Sanitas representation and marketing materials at each event.
•  Manage Membership Ambassador growth goals, activity and engagement efforts, schedule weekly touch points and provide any relative company and partner updates. Ensure Membership Ambassadors are performing activities that align with company goals with effective and accurate measuring and management.
• Continually strategize as an active participant in stakeholder discussions on how to move initiatives forward utilizing the resources available and contributing creative strategies for growth and engagement. Position Sanitas as a powerful strategic leverage and support for all stakeholders.
• Collaborate and strategize with internal teams and departments for marketing collateral and strategy, reviewing efforts with Director of Sales Support and Chief Growth Officer prior to execution.
• Communicate broadly on status of the different opportunities, managing expectations appropriately. Serve as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain coordinated. This can include OEP, events, agency, health plan partner or employer-related opportunities.
• Oversee assigned market(s) Open Enrollment Period strategy to include participating in payer segment strategy planning and education, coordinating event strategy and planning with payer, agents, Sanitas Marketing Coordinator and other Sanitas team members and partners, maintaining agent relationships and organizing the Sanitas team to meet Open Enrollment Period expectations around activity and growth.
• Ensure timely and appropriate follow-up after receiving leads with complete profile of client information, including calls-to-action, sources, and dates in CRM. Capture defined details around all events, meetings, tours and presentations in CRM.
• Ensure the Call Center and other internal personnel have a great knowledge of the centers, services and products offered.
• Provide training, best practices and the most current marketing collateral to internal and external stakeholders as needed
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• Monitor competitive activity and market conditions, providing feedback and suggestions to management.
• Keep informed of the rules and procedures established for the processes related to their functions and those of their area and apply them as provided.
• Be aware of the standards, procedures and policies of the company.
• Other duties as assigned.

Supervisory Responsibilities

Will have assigned direct reports.

Required Education

• Bachelor's Degree.

Required Experience

• 3+ years of experience in sales in the healthcare field.

Required Licenses and Certifications

• N/A

Required Knowledge, Skills, and Abilities

• Excellent customer service, sales, and closing skills as well as purposeful and timely follow-up skills.
• Outstanding interpersonal, verbal, and written communication skills.
• Detail-oriented.
• Deep understanding of the Medicare market, including trends, regulations, and competitive landscape.
• Excellent communication and interpersonal skills, with the ability to build multi-level relationships with key stakeholders.
• Highly professional and persuasive presentation skills with excellent oral and written communication ability.
• Strong analytical and problem-solving skills.
• Ability to work independently, as well as part of a team.
• Experience with CRM systems (i.e., Salesforce.com).
• Proficiency in Microsoft Office (Excel, Power Point, Outlook, and Word) and G-Suite.

Preferred Qualifications

• Previous experience with (or selling into) healthcare payers and brokerage firms preferred.
• 3-5 years healthcare B2B business development or sales experience preferred, with a proven track record of achieving or exceeding targets.

Financial Responsibilities

Budget Responsibilities

Languages

Travel

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Environmental Conditions

Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

Physical/Environmental Activities

Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren’t essential to job performance.

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the company. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.