Job Summary:
The Regional Operations Manager for Sanitas will perform overall management duties for the design, implementation and functionality of the Medical Centers and Primary Care Offices operations in accordance with strict deadlines and within budget. The operations manager is responsible for planning, directing, and managing the business operations and activities of the medical centers and other primary care practices sites under the supervision of the Director of Operations. Is responsible for handling day-to-day operational issues for the Medical centers.
Essential Job Function:
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Directs and manages project development from beginning to end.
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Develops full-scale project plans and associated communication documents.
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Defines metrics to effectively measure operations success and leadership satisfaction.
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Supervises medical practice managers and office supervisors for the region including the supervision of health information management and referral department.
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Participates in staff supervision, performance evaluations, merit increases and disciplinary actions.
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Manage office personnel. This would include hiring and training new clerical staff, setting up employee schedules, conducting employee performance evaluations and resolving employee conflicts.
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Resolves administrative and operational problems.
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Bi-monthly practice committee meetings with Director of Operations and medical director.
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Creates/maintains successful relationship with providers.
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Ensures compliance. Gather/report data. Liaison between practices, executive team and external agencies.
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Assists Director of Operations to develop strategic plans and objectives based upon identified needs of patients.
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Utilizes best practices and tools for project execution, management, training and support.
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Ability to work as part of a team and strong communication skills
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Knowledge of Revenue Cycle Management (CPT and ICD-10)
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Attends and participates in department meetings and is accountable for all information shared
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Available to commute between the different locations
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Available to work overtime in addition to working additional or other shifts and schedules when required
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Performs other duties as assigned.
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