Required Education and Experience
The ideal candidate should have excellent communication and interpersonal skills, be able to work independently, have strong organizational and problem-solving skills, and be comfortable with using technology. They should also have a good understanding of Medicare policies and programs, local healthcare systems, and cultural competency. Experience in marketing, sales, or community outreach, especially in the healthcare field, would be an added advantage.
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High School Graduate or equivalent
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Intermediate Technology Skills
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1+ years of Customer Service skills and training
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1+ years of experience in the medical field.
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Bilingual English/Spanish
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Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.
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Capacity to maintain confidentiality and work independently in support of the department
Preferred Education and Experience
1. Experience with Medicare Advantage and Medicare regulations
2. Healthcare insurance knowledge
3. Experience with Medical offices