Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.
Job Summary
Assisting in all aspects of medical practice under the direct supervision and responsibility of a provider, including: assisting with patient care coordination, executing administrative and clinical procedures and actively participating in the interdisciplinary team.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.
Home may be defined as where the patient resides and includes but is not limited to the patient’s own home, the caregiver home, assisted living, and group home settings in the defined service area..
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Assists healthcare providers in home visits when needed.
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Assists with coordination of durable medical equipment, medical supplies, and home health services.
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Provides administrative support to the interdisciplinary team by scheduling appointments ,keeping track of referrals, and other services ordered.
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Coordinates access to prescribed medications.
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Take appropriate action to maintain a safe environment.
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Assists healthcare providers with examination as required and assists other staff members in providing patient care.
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Checks equipment and supplies prior to use for function, inspection and expiration date; reports malfunction of medical equipment and safety issues to supervisor.
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Complies with Infection Control and OSHA Regulations (biomedical wastes, handling, and disposal).
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Performs venipuncture and obtains specimens in appropriate containers and labels correctly.
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Performs supervised procedures such as but not limited to EKG, vaccines and medications via IM/SC/ID/Oral and assists in procedures/treatments as requested by the provider.
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Check medical records and follow up obtaining missing results prior to the patient's appointment.
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Responsible for performing telephonic or face-to-face history and program needs assessments using a tool with predefined questions for the identification, evaluation, coordination and management of patient’s needs.
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Using tools and a pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high risk complications) and coordinates those member's cases with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
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Manages non-clinical needs of members with chronic illnesses, comorbidities, and/or disabilities, to insure cost effective and efficient utilization of services. Build care relationships among family and team; support the primary care-giving role of the family.
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Promotes teams and actively participates in daily huddles.
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Care management coordination of non-clinical services such as transportation, follow up on referrals, etc.
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Makes follow up communication to patients/families on non-clinical matters such as confirmation of delivery of equipment, no show appointments, etc.
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Serve as a contact point, advocate and informational resource for patient/family.
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Help educate patients on using medical services appropriately; improve patient/family healthcare literacy - especially for at risk patients.
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Culturally effective capabilities demonstrating a sensitivity and responsiveness to varying cultural characteristics and beliefs. Knowledgeable regarding data collection and interpretation, use of spreadsheets.
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Maintains knowledge of and compliance with current Medicare/Medicaid, state/federal rules, and regulations for professional services.
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Complies with all Health Insurance Portability and Accountability Act (HIPAA) requirements in accordance with federal, state, and organizational policies.
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Assumes responsibility for personal growth. Develops, maintains, and upgrades professional knowledge and practice skills through attendance at seminars, conferences and participation in continuing education and in-service classes.
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Fulfills the obligation of requested and/or accepted assignments.
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Able to perform duties autonomously, schedule and meet workload expectations.
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Identify and report to leadership immediately any concerns or issues that places the team, patient,or caregiver at risk.
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Excellent observation, verbal and written communication skills, problem solving skills.
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Assisting and actively participating in the multidisciplinary palliative care team meet
