Sanitas is a global healthcare organization expanding across United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.

Position Summary

The Lead Clinical Care Assistant aids in the examination and treatment of patients, under the direction of a physician or nurse in Medical Centers. This is a Certified/Registered Medical Assistant with outpatient primary care or urgent care experience, who holds additional training and certification in Peripheral Intravenous catheter (IV line) placement and is a superuser of company policies and procedures. The lead acts as a liaison between management and staff. The Lead Clinical Care Assistant serves as a role model and preceptor to other Clinical Care Assistants. The position will require some nights and weekends.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Interview patients, measure vital signs and record information on patient charts.
2. Assist with daily patient flow in areas as needed.
3. Gives direct patient care and performs indirect patient care activities and laboratory test under the direction of a physician or nurse.
4. Takes appropriate action to maintain a safe and aesthetic environment.
5. Performs EKG, and administration of vaccines and medications via IM/SC/ID/Oral and assist in procedures/treatments as requested by physician.
6. Performs lab work as per physician orders and prepares instrumental equipment for sterilization.
7. Insertion and preparation of peripheral intravenous catheter (IV line) and administration of fluids as directed by the physician.
8. Adheres to Nursing Department policies and procedures.
9. Checks equipment and supplies prior to use for function, inspection and expiration date; reports malfunction of medical equipment and safety issues to supervisor.
10. Maintains quality control (i.e. Glucometer, eyewash, refrigerator temperature and autoclave) and cleaning logs as needed for the department.
11. Complies with Infection Control and OSHA Regulations (biomedical wastes, handling and disposal) for the center as per regulations.
12. Ability to process and handle confidential information with discretion.
13. Degree of teamwork and cooperation with personnel from other departments.
14. Maintain logging system for different procedures as required and enter nursing procedures and other information in the computer system.
15. Check medical records and follow up obtaining missing results prior to patients appointment.
16. Able to rotate weekends, holidays, and shifts and center location according to company needs.
17. Monitor and enforce daily pre-visit planning and adherence to status changes in eCW performed by MA staff.
18. Serve as communication liaison between Medical Office Manager, Providers and MA staff to assure better patient flow.
19. Ensure all supplies/forms are fully stocked
20. Assist with preparing clinical supplies orders for Office Manager and/or Nursing staff.
21. Monitor eCW inbound messages and buckets to ensure they are being answered timely.
22. Monitor available appointment slots including cancelled, missed, no show visit status and work with team to fill those slots.
23. Support Patient Engagement efforts in center including training and enforcing the Patient Portal.
24. Support periodic training and/or re-training as scheduled by Medical Office Manager and/or Nursing Staff.
25. Perform other duties as assigned by supervisor.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is subject to environmental conditions; protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

Required Education and Experience

1. High School or Technical school education
2. Two (2+) years of Medical Assistant experience required
3. Active Medical Assistant National Certification/Registration and BLS certification or other licensure with equivalent or superior skillset (i.e. EMT, Paramedic, LPN, etc.)
4. Peripheral Intravenous (IV) training and certification
5. Proficient in eCW, Excel, Word, and PowerPoint
6. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience

Preferred Education and Experience

1. Bilingual (English/Spanish)
2. Phlebotomy certification
3. Relevant or any other job-related vocational coursework

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the company. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholders responsibility.