Field Office Receptionist

Job Summary:

The Receptionist for our West Texas Office will be the first point of contact for visitors, clients, and new hires, providing exceptional customer service and administrative support. This position will play a key role in maintaining a positive and welcoming atmosphere in our office.

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Essential Duties and Responsibilities:

Reception Duties:

• Welcome visitors, clients, and new hires in a professional and friendly manner, ensuring a positive first impression.
• Handle incoming calls, directing them to the appropriate person or department; take messages when necessary and provide accurate information.
• Maintain a clean and organized front desk area. Ensure all necessary supplies are stocked and readily available.
• Address and resolve visitor inquiries or redirect them to the appropriate department.

Administrative Support Duties:

• Provide general administrative support, including data entry, photocopying, scanning, and filing.
• Assist with mail distribution and shipping as needed.
• Reserve lodging for Field Operations and Maintenance employees.
• Assist in various projects and initiatives as assigned by the West Texas Leadership team.
• Collaborate effectively with departments within the organization to ensure seamless operations.

Qualifications:

• High school diploma or equivalent.
• Must be able to read, write, and speak English, bilingual preferred.
• Proven experience as a receptionist or in a similar role. Experience in a field office setting is desirable.
• Excellent verbal and written communication skills. Ability to communicate effectively with diverse individuals.
• Able to handle sensitive information with discretion and maintain confidentiality at all times.
• Strong customer service orientation with a positive attitude. Ability to handle difficult situations with professionalism.
• Exceptional organizational and multitasking abilities. Attention to detail is crucial.
• Proficient in using office equipment (e.g., phone systems, printers) and computer applications (MS Office suite).
• Dependable and punctual, with the ability to manage time effectively.
• Discretion and integrity when dealing with sensitive information.