Marine Service Sales Representative

The Hiller Companies, LLC has an immediate opening for Marine Service Sales Representative.  If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world.  Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States.  With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment.  Our team remains laser-focused on one goal - making the world a safer place.

Job Summary: The Marine Service Sales Representative is responsible for acquiring and managing customer accounts, executing sales strategies, and coordinating with internal teams to drive service revenue growth and ensure customer satisfaction for Hiller's marine services.

Key Responsibilities:

• Create and execute a weekly customer call plan, partnering with Sales Manager on targets and strategy.
• Respond to all sales leads in a timely matter.
• Daily cold calls to prospective customers not currently doing business with Hiller.
• Account management activities to maintain/increase service revenue with existing customers.
• Daily visits to customers to document on-site systems, equipment, and contact information. 
• Provide electronic quotes for new or additional services using industry specific service program. 
• Follow up on previously submitted quotes with visits or calls to secure the business, overcoming customer objections, issues, or concerns as necessary.
• Coordinate with multiple divisions service operations teams to ensure positive customer experience.
• Work with engineering and an operations to coordinate customer success and product knowledge.
• Verify accurate customer contact information and equipment information for clients & projects.
• Coordinate with team to ensure that the correct parts are being ordered for quoted repair jobs.
• Maintain strong working relationships with the Hiller technicians and office staff to facilitate effective communications and exceptional customer service.
• Continually learn all aspects of all products, programs, and services offered by Hiller.

What We Are Looking For:

• The ideal candidate will have experience in the fire and life safety industry, and ideally in a service sales capacity.
• Typically, three to five years of successful end-user business-to-business outside sales experience. Experience in service sales is preferred. Demonstrated ability to close sales based on value, not price.
• High School Diploma/GED Required.
• Bachelor’s degree preferred with at least 2 years of proven work experience.
• Previous fire protection experience and/or Business to Business sales is a plus.
• Must be proficient with Microsoft Office Suite.
• Excellent customer service skills.
• Ability to learn, interpret and apply local fire codes.
• Strong oral and written communication skills and English language fluency.
• Excellent organizational skills and time management skills are required.
• Excellent team working ability to ensure smooth turnover of details once service is sold.
• Must be able to work closely and well with others in a team environment.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values:  Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.