Operations Manager

The Hiller Companies, LLC has an immediate opening for Operations Manager.  If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world.  Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States.  With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment.  Our team remains laser-focused on one goal - making the world a safer place.

Job Summary:  The Operations Manager will oversee and manage all aspects of Fire Sprinkler, Suppression, and Alarm Systems Installation and Field Construction. The Operations Manager will be responsible for overseeing and managing all construction and installation activities of fire and life safety systems in various commercial and residential projects, while leading a team of Supervisors, Foreman, and Technicians to ensure that all projects are executed efficiently, on time, and within budget.

Pay Range:  $90,000 - $130,000 annually

Key Responsibilities:

• Plan, coordinate, and execute FLS system installation projects, ensuring compliance with project specifications, design drawings, local building codes and safety regulations.
• Manage and oversee the work of field technicians, foreman, superintendents, subcontractors, and other personnel involved in project execution. Provide guidance and leadership to all field support personnel.
• Responsible for holding weekly production meetings, monitoring project status, monitoring financials, insuring change order opportunities are addressed in a timely fashion and project billing status is communicated to the Contracts Administrator.
• Assist in sales and pricing with clients & General Contractors. Maintaining routine communication with clients and GCs to ensure customer satisfaction remains a top priority.
• Conduct regular site visits to monitor progress and schedule. Resolve any issues or challenges that arise during construction that could jeopardize scheduled completion.
• Provide site visit documentation and progress reports to divisional leadership, project management team, designers, and field support personnel as needed.
• Prepare, review, manage and submit all project documentation including: RFIs, change orders, T&M pricing sheets, field bulletins, tickets, etc.
• Develop and implement project schedules, allocate manpower resources effectively, and ensure timely completion of projects within budgetary constraints.
• Collaborate with clients, contractors, and divisional leadership to understand project requirements, address concerns, and maintain a high level of customer satisfaction.
• Conduct routine safety inspections to ensure compliance with occupational health and safety standards and take necessary corrective actions to mitigate risks.
• Review contracts for interpretation of inclusions/exclusions for construction installation activities
• Keep abreast of industry trends, technological advancements, and regulatory changes related to Fire and Life Safety systems and incorporate them into project management practices.
• Provide technical support and guidance to the field team, troubleshoot installation and system issues, and ensure proper functioning of installed fire alarm systems.
• Prepare and submit project reports, documentation, and other required deliverables to management and clients.
• Support Pre-Construction activities as needed, including specification review, submittals, site surveys, project walk throughs, etc.
• Other duties as required.

What We Are Looking For:

• Bachelor's degree Construction Management, Project Management, or a related field is preferred. Relevant certifications and extensive hands-on experience will also be considered in lieu of degree.
• Proven experience (5+ years) in managing fire & life safety construction projects, preferably in a supervisory or managerial role.
• Prefer candidates with demonstrated experience on projects with Percentage of Completion (POC) Accounting.
• Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
• Demonstrated leadership skills with the ability to manage and motivate a diverse team of technicians and subcontractors.
• Excellent project management abilities, including the ability to plan, organize, and prioritize tasks effectively.
• Proficient in reading and interpreting construction plans, blueprints, and technical specifications.
• Solid understanding of occupational health and safety standards and the ability to ensure compliance throughout the construction process.
• Detail-oriented with strong problem-solving skills and the ability to make sound decisions under pressure.
• Proficiency in relevant computer software and tools used in project management and fire alarm system design.
• Knowledge of NFPA code requirements
• Ability to work under pressure, meet deadlines, and adapt to changing priorities

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings.
• Capable of standing, walking, bending, and kneeling for extended periods.
• Ability to work at heights and in confined spaces as needed.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values:  Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.