Security and Communications Service Technician

The Hiller Companies, LLC has an immediate opening for Security & Communication Service Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal – making the world a safer place.

Job Summary: Security & Communications Technicians are responsible for delivering outstanding customer service with tasks related to the installation, modification, inspection, troubleshooting, servicing and maintenance of access control, CCTV, security and voice & data systems.

Pay Range:  $23.52/hour to $44.80/hour

Key Responsibilities:

• Troubleshoot system issues, diagnose and perform repairs.
• Pull and route CAT5, CAT6, 22/8C, 16/2C, and other low voltage cables in new construction and existing structure commercial and residential environment.
• Terminate data jacks, installation, and termination of cameras, card readers, motions, exit devices, and other security/access control equipment.
• Install support structures (ladders, racks, j-hooks)
• Pull, route, install, and terminate structured and low voltage cabling infrastructure in a commercial and residential environment.

What We Are Looking For:

• High school diploma or equivalent
• Knowledge/experience installing and servicing voice, data, and security systems in a commercial and residential environment.
• Possess related licensing/certification or be able to become licensed/certified
• Working knowledge of computer networking, IP addresses etc.
• Ideally will already own basic low voltage tools including punch downs, snips, wire strippers, cordless drill, etc.
• Valid driver's license with a clean driving record and willingness to travel to client sites as needed.
• Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues efficiently.
• Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
• Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.

Physical Requirements:

• While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects.
• Ability to lift and carry up to 50 pounds.
• Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings, which can potentially expose employees to noise, dust, heat stress, thermal stress, low light conditions, heights, etc.
• Capable of standing, walking, bending, and kneeling for extended periods.
• Ability to work at heights and in conned spaces as needed, which would require use of fall protection equipment and other safety devices
• Capable of using hand and power tools, including specialty tools resulting in cutting, grinding, drilling, fastening and other methods resulting in torque, vibration, noise, etc.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short term disability, voluntary long term disability, critical illness & accident insurance and paid time off.
• Company-provided training, tools, and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive re protection solutions and peace of mind to our customers, and together, let’s make the world a safer place.