Job Summary:

We are seeking an experienced and dynamic Senior HR Manager to lead and oversee a range of HR functions, including employee relations, onboarding/offboarding, FMLA administration, and strategic HR initiatives for our clients. This role will build on the responsibilities of the HR Manager, with the additional responsibility of managing direct reports within the outsourced HR team. The Senior HR Manager will play a key role in driving employee performance, partnering with leadership to create strategic HR plans, and ensuring the successful execution of HR projects. As a senior leader, the role also involves mentoring and developing the HR team to foster a high-performance culture.

Key Responsibilities:

• Employee Relations & Compliance 
  Oversee employee relations efforts, resolving conflicts, and ensuring adherence to company policies and legal compliance.
• Employee Onboarding/Offboarding & Lifecycle Management
  Lead the entire employee lifecycle process, from onboarding to offboarding, ensuring a seamless experience for employees.
• FMLA and Leave Management
  Administer and oversee FMLA, ADA, and other leave programs, ensuring compliance with all applicable laws.
• Employee & Manager Training
  Oversee the design and facilitation of comprehensive training programs for both employees and managers, promoting continuous development and leadership skills.
• Performance Review Strategy
  Lead the strategic direction and implementation of performance review processes, ensuring they align with business objectives and employee development goals.
• Strategic Planning & Partnerships
  Collaborate with key HR platforms, such as Lattice, Salary.com, Nectar, and Human Interest, to drive key initiatives related to compensation, performance management, and employee engagement.
• Client-Facing Project Management
  Serve as the client-facing project manager for HR initiatives, overseeing project work completed by HR Specialists and Data Services teams. Review open cases in Service Cloud, providing strategic direction and ensuring timely and effective resolution.
• Team Leadership & Management
  Manage, mentor, and develop a team of HR professionals, providing guidance and fostering their professional growth. Set performance expectations, conduct regular reviews, and drive continuous improvement initiatives within the HR team.
• Benefits Administration & Compliance Oversight
  Oversee benefits administration, including enrollments, terminations, and regulatory compliance with all HR laws.
• Data Review & Reporting
  Regularly audit HR data and processes, ensuring accuracy, compliance, and alignment with business goals. Lead annual and quarterly reporting initiatives, including OSHA logs and year-end reviews.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 7-10 years of progressive experience in human resources, with a focus on employee relations, compliance, and strategic HR management.
• Proven experience in managing direct reports, including team development and performance management.
• Strong expertise in HR platforms such as Lattice, Salary.com, Nectar, and Service Cloud.
• Excellent leadership, communication, and interpersonal skills, with the ability to manage both internal teams and external client relationships.
• Strategic thinker with the ability to align HR initiatives with business goals and drive successful project outcomes.
• Proficiency in HRIS systems, data analysis, and Microsoft Office Suite.