Cafe Attendant at Ice in Paradise (IIP 0603)

Position: Concession Staff

Description & Requirements

Description

Under the supervision of the General Manager and Concessions Manager. Performs a variety of customer service related duties and assists the manager on duty with general operations of concessions.

Essential Duties and Responsibilities:

• Effectively uses customer service skills to control customer interactions.

• Executes policies and procedures professionally and accurately.

• Communicates all information verbally and in writing to supervisors and co-workers.

• Maintains a clean and safe environment for patrons and staff.

• Responsible for daily/nightly cleaning of Concessions.

• Responsible for completing all tasks assigned by Cafe Manager on time.

• Prepares and serves food.

• Prepares and serves beverages

• Complies with all state and county Health Codes.

• Performs any other related or similar duty as assigned.

Working Conditions:

This position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, and pulling, and preparing hot and cold menu items. Work responsibilities will be performed in a standard office environment, however all functions named in this section could also be performed on an ice surface in accordance with employment in a recreational facility of which an ice rink or arena is present.

Machines and Equipment Used:

Standard office equipment that includes, computers and software packages, fax and copy machines, telephones, refrigeration units, ice machines, convection and microwave ovens, sinks, dishwashing equipment, handcarts, fountain and carbonated beverage dispensers, cash registers, vacuums, maintenance equipment, floor scrubbers, mops, brooms, and any other equipment associated with use in a concession setting.