Guest Services Staff at Ice in Paradise (IIP 0503)

Position: Guest Services Staff

Description & Requirements:

Performs a variety of duties with a primary focus on excellent customer service.

Duties and Responsibilities:

• Assist customers by answering questions in person and by phone

• Execute policies and procedures professionally and accurately

• Communicate with staff and guests clearly and professionally

• Ability to give proper directions and knowledge of local area

• Assist customers with recreation equipment

• Accurately handle cash and register transactions

• Maintain a clean and safe facility

• Perform basic custodial duties

• Assist managers with supervision of programs and activities

• Required to attend all training sessions and staff meetings

• Required to be ready to work immediately at time of scheduled shift

• Any other duties as assigned

Pay Range:

From $16-$17 an hour

Qualifications:

• Must be available to work evenings, weekends, and holidays

• Must be at least 16 years of age

• Excellent customer service experience

• Cash handling experience preferred

• Must follow all Federal, State and Local COVID mandates/guidelines

Working Conditions:

The position is located at a recreational or outdoor facility. Work may be done both indoors and outdoors. Most work will be done on or around ice.

Physical Requirements:

Position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, pulling and ice skating.