Title: Respite Care Program Assistant
Department: Respite Care Program
Reports to: Respite Care Program Manager
FLSA: Non-exempt
Salary: $22.00 Hourly
Summary
The Respite Program Assistant works at EOCP's Respite Care Program, located at Crossroads Emergency Housing. The program provides recuperative care and temporary shelter for homeless adult men and women being discharged from the Alameda Health System hospitals (e.g. Highland, Alameda, San Leandro, and Fairmont) who do not have a home and do not require further hospitalization or skilled medical care.
The Respite Care Program Assistant is supervised by the Respite Care Program Manager and works collaboratively with a Health Coach, Case Manager, and 3.5 FTE's Health Assistants. This position ensures that all respite care clients achieve wellness, through coordination with onsite staff, the Alameda County Health System and community services.
The Respite Program Assistant works 7:30 am to 4 pm, Sunday to Thursday.
Essential Duties and Responsibilities
Client Coordination
• Assist with client intake process: helps process admission paperwork, orient clients to facility, explains program and procedures
• Ensures that clients are supported and monitored on an ongoing basis, checking-in with clients every 30 minutes. If patients are not onsite, the Program Assistant should review respite room log book to learn where they are
• Works with Health Coach and Respite Care Manager on client care plans, discussion of
care plans at case conference
• Ensures all clients are following up with their case manager and are connected to onsite services: laundry, meals and resident meetings
• Ensure clients have access to their medication folders and organizes all folder sanitizers in locked medicine box when they are not needed
• Coordinates with Crossroads staff to obtain client resources and services, including
coordination of nutritional regimens with Food Services staff
• Performs regular client observations and reports any changes appropriately
• Assists clients with activities of daily living (ADL) where necessary
• Assists with appointment scheduling for clients reminding them of upcoming appointments, signing up for early lunch and late dinner if needed
• Accompanies respite clients on smoke breaks
• Works effectively with partner organizations to facilitate clients access to resources
Other Coordination
• Participates as member of multidisciplinary team providing services to homeless men discharged from the Alameda Health System {Highland, Alameda, San Leandro, and Fairmont hospitals)
• Act as liaison between Respite and Housing Advocate staff
• Conversant with EOCP and Respite policies and procedures
• Assist with de-escalation, if situations arise
• Writes incident reports as needed and present them to supervisor
• Attends weekly case conference
• Attends daily shift change meetings
• Ensures that the Health Assistant taking over shift has the necessary information that is required for the shift
• Provides light maintenance of the respite care room as needed
• Performs other duties as assigned
