Data Administrator

POSITION OVERVIEW:

The Data Coordinator is a part of our key personnel for the Family Reunification Program. This position provides critical and detailed support to program staff, department, and agency leadership to ensure the data metrics and program deliverables are properly captured, tracked, reported, and acted upon in compliance with the contract’s reporting requirements. This role will report directly to the Program Supervisor. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative, inclusive work culture.

Essential Job Functions and Responsibilities: 

• Capture information that is descriptive and not easily measured or counted. 
• Enter information in required platforms i.e. Salesforce, Enterprise, etc., while coordinating with the program team to ensure accuracy and compliance.
• Support documenting all program progress through monthly, quarterly, annual, and term-end reporting. 
• Follow-up with Peer Case Managers, clients, and partners after services as needed
• Regularly communicate with Alameda County Probation Department and other agencies to report findings and share information to support programmatic efforts in a positive manner.
• Track and evaluate quality assurance measures, results, and actions to pinpoint opportunities for programmatic changes to encourage successful client outcomes and program performance. 

Other:

• Attend and participate in program, department, and agency trainings and events
• Regularly track and report on key metrics for responsible function areas
• Lead and collaborate on special projects related to agency objectives as appropriate 

QUALIFICATIONS & EXPERIENCE:

• High school diploma or GED required
• Non-Profit and Community-Based Organization experience is highly desirable.
• At least 2 years of experience in data analysis, entry, and management.
• Demonstrate a capacity and commitment to work in cooperation with a diverse team of professionals in regard to race; class; gender; sexuality; disability; age; immigration/citizenship status; religion/spirituality; and other social statuses.
• Demonstrated experience working with youth and adults of diverse cultural backgrounds, knowledge of and respect for a variety of cultural communities in Alameda County preferred.
• Bilingual Spanish/English preferred but not required
• Ability to work comfortably with various stakeholders, including but not limited to Superior Court, District  Attorney’s Office, Office of Administration, Public Defenders Office, Probation Department, and  funders 
• Exercises extreme discretion with the ability to hold, balance, and transmit public and confidential information needed by various parties. 
• Ability to rapidly adapt to new information, changing conditions, or unexpected obstacles.
• Ability to demonstrate consistency in words and actions.
• Ability to take complex instructions.
• Ability to organize and prioritize several projects simultaneously.
• Willingness to perform related duties as assigned
• Ability to model high standards of ethics, including honesty and fairness
• Ability to use appropriate interpersonal skills, including treating others with courtesy, sensitivity, and respect, and considering and responding appropriately to the needs and feelings of different people in different situations.
• Demonstrates and models excellent “customer service” orientation, especially in the ability to interact with people at all levels within and outside the agency.
• Thinks independently and can make informed decisions when needed. 
• Exercises extreme discretion with the ability to hold, balance, and transmit public and confidential information needed by various parties. 
• Proficient in using MS Office products, particularly Word, Excel, Outlook, and PowerPoint.
• Acquires or maintains proficiency in using Google Drive products, including Docs, Sheets,  Forms, Enterprise, and Salesforce.
• Valid CA Driver’s license
  • Auto insurance:  Personal vehicles may be used for business-related purposes; it is recommended you inform your auto insurance carrier.   

BENEFITS:

• Excellent Health benefits package for you and your family including:
  • Medical/dental/vision benefits with 95% employee & 80% dependent employer premium contribution and employer-paid life insurance.
• Vacation, 15 paid holidays, 12 paid sick days upon accrual
• Employee Assistance Plan to support your and your family’s well-being and finances 
• 403(b) retirement plan
• Pet Benefit Plan
  • PetPlus Product and Prescription Discounts, Pet Assure Veterinary Discounts, AskVet 24/7 Pet Telehealth, and ThePetTag Lost Pet Recovery Service
• Work-life well-being & excellent work hours
• Supportive/Collaborative work environment 
• Opportunities for Growth and Professional Development
  • License and Certification renewals reimbursed