POSITION OVERVIEW:
The Case Manager is responsible for the coordination of services offered to assigned consumers with developmental disabilities and their families in accordance with the contract between Regional Center of the East Bay and La Familia. Case Managers also are responsible for the entire case management process, including: assessment and evaluation, planning, authorizing, advocacy, monitoring, reviewing documentation for completion. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.
Essential Job Functions and Responsibilities:
- Facilitate the planning process and develops Individual Program Plan (IPP), oversee, evaluate and monitor the implementation of IPP objectives
- Coordinate consumers’ access to services identifying natural and generic supports. Evaluate needs that can only be met through RCEB funded purchase of services
- Advocate on behalf of consumers to have full access to services granted under the law
- Assist consumers and their families to obtain essential diagnosis and evaluations. Keep and secure consumers’ records
- Monitor consumers’ health and safety
- Maintain in a timely manner all contacts and documentation required by law, regulations and policies
- Implement RCEB policies and procedures
- Keep Supervisor informed of case load status and unmet needs in the Community
- Perform other responsibilities as assigned by Unit Supervisor.
- Maintain strict confidentiality regarding Client and Agency information.
Other
- Attend trainings and participate in events relevant to key responsibilities
- Track and regularly report on key metrics for responsible function areas
- Leads and collaborate on special projects related to agency objectives as appropriate
