Career Navigator

POSITION OVERVIEW:

The Youth Employment Career Navigator works in collaboration with the Workforce Innovation Opportunity Act (WIOA) to provide job readiness training, coordination of employment services, and job placement to a caseload of promising youth ages 18 to 24 in Alameda County. All services focus on getting youth re-engaged, trained, and employed through paid internships with collaborative partners and business owners. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.

Essential Job Functions and Responsibilities: 

• Communicate effectively with youth from multicultural and disadvantaged backgrounds.
• Provide comprehensive assessment and produce Individual Service Strategy Plan.
• Counsel youth one-on-one; assist youth with life skills and resolution of difficulties impeding the progress and successful outcome of basic skills training, occupational training, and job readiness.
• Ability to disseminate and coordinate information on the local economy and employment trends to advise employers, partners, and ACSSA management.
• Make logical and judicious decisions and provide workable solutions to problems; weigh alternative decisions and reduce outcome risks. 
• Strong interpersonal skills; ability to use collaborative approaches to build support for objectives; build positive relationships within and outside the agency; effective and timely dissemination of information. 
• Requires excellent facilitation skills and organizational leadership skills. 
• Goal and result oriented; ability to meet time commitments and follow through to task/job completion; strong work ethic, output, and capacity for responsibility. 
• Refers youth to other appropriate Youth Service Providers in the region for additional assistance.
• Provides job development and appropriate job referrals to WIOA youth participants.

Other 

• Attend trainings and participate in events relevant to key responsibilities
• Track and regularly report on key metrics for responsible function areas
• Leads and collaborate on special projects related to agency objectives as appropriate 

QUALIFICATIONS & EXPERIENCE:

• Two (2) years of demonstrated experience in civic activities, community, employer, and/or workforce organizations/programs from which a candidate could show benefit.
• Provide evidence of adequate preparation, background, or experience for the position with emphasis on subsidized targeted youth services and youth service elements.
• Experience: Two (2) years of directly related work experience in an administrative or services capacity in the private or public sector;
• Non-Profit and Community Based Organization experience highly desirable.
• Demonstrates and models excellent “customer service” orientation, especially in the ability to interact with people at all levels within and outside the agency.
• Thinks independently and can make informed decisions when needed. 
• Exercises extreme discretion with the ability to hold, balance and transmit public and confidential information needed by various parties. 
• Proficient using MS Office products, particularly Word, Excel, Outlook and PowerPoint.
• Acquires or maintains proficiency in using Google Drive products, including Docs, Sheets, and Forms.
• Valid CA Driver’s license
  • Auto insurance:  Personal vehicle may be used for business related purposes; it is recommended you inform your auto insurance carrier.   

BENEFITS:

• Excellent Health benefits package for you and your family including:
  • Medical/dental/vision benefits with 95% employee & 80% dependent employer premium contribution and employer paid life insurance.
• Vacation, 15 paid holidays, 12 paid sick days upon accrual
• Employee Assistance Plan to support yours and your family’s well-being and finances 
• Pet Plan Benefit: 
  • PetPlus Product and Prescription Discounts, Pet Assure Veterinary Discounts, AskVet 24/7 Pet Telehealth, and ThePetTag Lost Pet Recovery Service
• 403(b) retirement plan
• Work-life wellbeing & excellent work hours
• Supportive/Collaborative work environment 
• Opportunities for Growth and Professional Development
• License and Certification renewals reimbursed