Office Coordinator

POSITION OVERVIEW:

Under the supervision of the Clinical Supervisor, the Office Coordinator is assigned to the Stan Connect program to assist with the day-to-day clerical activities and coordination of services to support the team, partners, and community members served. The Office Coordinator will use best practices to meet client needs effectively. The Office Coordinator will perform work duties between Riverbank, Airport District, and West Modesto. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.

Essential Job Functions and Responsibilities: 

• Perform the day-to-day clerical activities
• Demonstrate cultural sensitivity and strong client service skills
• Assist with coordination of services and  community activities
• Must be able to organize, prioritize, and be flexible to support the team in different settings
• Answer phones and respond to emails in a professional and courteous manner  
• Promptly schedule appointments and meetings
• Perform data entry and record keeping
• Prepare correspondence and reports
• Protect client information and privacy
• Order supplies and manage inventory
• Perform other duties as assigned  

Other 

• Attend trainings and participate in events relevant to key responsibilities
• Track and regularly report on key metrics for responsible function areas
• Leads and collaborate on special projects related to agency objectives as appropriate

QUALIFICATIONS & EXPERIENCE:

• High School Diploma or equivalent
• Minimum 2 years’ experience working in a behavioral health environment as a receptionist or intake personnel.
• Bilingual Spanish/English preferred
• Knowledge of general office machines, telephone systems, fax machines, PDF operations, and other information systems. 
• Non-Profit and Community Based Organization experience highly desirable.
• Demonstrates and models excellent “customer service” orientation, especially in the ability to interact with people at all levels within and outside the agency.
• Thinks independently and can make informed decisions when needed. 
• Exercises extreme discretion with the ability to hold, balance and transmit public and confidential information needed by various parties. 
• Proficient using MS Office products, particularly Word, Excel, Outlook and PowerPoint.
• Acquires or maintains proficiency in using Google Drive products, including Docs, Sheets, and Forms.
• Valid CA Driver’s license
  • Auto insurance:  Personal vehicle may be used for business related purposes; it is recommended you inform your auto insurance carrier. 

BENEFITS:

• Excellent Health benefits package for you and your family including:
  • Medical/dental/vision benefits with 95% employee & 80% dependent employer premium contribution and employer paid life insurance.
• Vacation, 15 paid holidays, 12 paid sick days upon accrual
• Employee Assistance Plan to support yours and your family’s well-being and finances 
• Pet Plan Benefit: 
  • PetPlus Product and Prescription Discounts, Pet Assure Veterinary Discounts, AskVet 24/7 Pet Telehealth, and ThePetTag Lost Pet Recovery Service
• 403(b) retirement plan
• Work-life wellbeing & excellent work hours
• Supportive/Collaborative work environment 
• Opportunities for Growth and Professional Development
• License and Certification renewals reimbursed