Job Summary:
The CDL Driver is responsible for the safe transportation of guests between Ward Cove and downtown Ketchikan.
Supervisory Responsibilities: None
Duties/Responsibilities:
- Ensure the safety and comfort of passengers by providing a safe and enjoyable shuttle experience; providing a warm welcome to our guests as they board the vehicle;
- Safely drive in various environments including pedestrians, wildlife, and other vehicles in different lighting scenarios & inclement weather in compliance with traffic laws, regulations and company safety standards;
- Assist guests with safely boarding and exiting the vehicle; loading and securing wheelchairs, mobility aids such as belts and straps, strollers, and car seats, requiring lifting, bending, and stooping;
- Respond promptly and appropriately during emergencies, following company protocols to ensure passenger safety and comfort;
- Conduct pre-trip and post-trip vehicle inspections in accordance with company and regulatory standards;
- Deliver safety announcements and provide guests with accurate and engaging information about the history of the facilities and local destinations as part of the service utilizing electronic devices;
- Responsible for keeping vehicles clean and presentable at all times;
- Perform other duties as assigned.
Required Skills/Abilities:
- Knowledgeable in Part 49 Federal Motor Carrier Safety Administration (FMSCA) and State of Alaska DOT regulations
- Ability to safely drive a shuttle bus while speaking to passengers, answering questions, and providing narration, while working in a team or group environment;
- Ability to communicate clearly, verbally and written, with customers, employees, and management;
- Knowledgeable in the importance of DVIRs and pre/post-trips;
- Preparedness in safety incidents that may require your assistance;
- Knowledge of the critical aspects of your vehicle and upkeep its condition;
- Excellent time management skills with a proven ability to meet deadlines;
- Ability to successfully complete company shuttle training program.
Licenses, Education and Experience:
- Medical Examiners Certificate for Commercial Driver Fitness Determination;
- Valid Commercial Driver's License: Class B or A, without air brake restrictions and passenger endorsements with minimum driving record:
- No major convictions within the last five years, no moving violations within the last three years
- Drivers 25 and older: No more than four moving violations or one accident and one violation within the last three years
- Drivers 23 or 24 years old: No more than two moving violations within the last three years;
- Minimum of one year with appropriate CDL and experience;
- Minimum one-year experience safely operating vehicles or machinery equivalent of vehicles having a gross weight of 26,001 pounds or more.
Other Requirements:
- Ability to pass required DOT drug screening and DOT Clearinghouse query;
- Prolonged periods of sitting, standing, and walking;
- Must be able to lift up to 15 pounds at times.
