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General Manager

Job Details

Santana Row - San Jose, CA
Full Time
Any
Management

Description

Summary:

The General Manager is responsible for managing the daily operations of the restaurant including the selection, development, and performance management of employees within the standards of Veggie Grill. In addition, they oversee inventory and ordering of food and supplies, optimize profits and ensure guests are satisfied with their dining experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

  • Attract, recruit, develop, and retain team members that embrace the vision, values, and culture of Veggie Grill
  • Prepare team schedules and assign specific duties for each shift.
  • Maintain high levels of engagement with guests and team members
  • Responsible for active guest frequency and recovery
  • Quality standards of service and guest satisfaction
  • Implement and follow all company policies, goals, objectives, and procedures as communicated by leadership and the VG Support Center.
  • Monitor food preparation methods, recipes, and portion sizes.
  • Monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control.
  • Plan and properly execute all activities such as seasonal offers, new menus, and promotions with other departments as needed.
  • Manage restaurant inventory to ensure proper management of product
  • Review and manage P&L statements to measure productivity and restaurant sales goal.

To perform this job successfully, an individual must be able to perform each essential duty. The requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Qualifications:

  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Monitoring & Development - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action

Education/Experience:

High school diploma or equivalent is required

Language Ability:

Able to speak clearly and comprehend directions in English. Able to read English. Ability to read/speak Spanish is extremely helpful but not mandatory.

Reasoning Ability:

Ability and willingness to solve problems individually and as a Team

Work Attire:

Wear VG uniform as well as non-slip shoes required by safety department.

Physical Demands:

  • While performing the duties of the job the Team Member is regularly required to stand and walk for extended periods of time and bend and twist at the waist
  • Team Member is required to frequently speak and to hear
  • Occasionally required to lift and carry up to 25 pounds
  • Use of hands to grasp tools such as a knife, spatula, ladle, and other utensils to prepare food
  • Repetitive hand use
  • Reaching for items below waist level (retrieving food items from walk-in cooler or drawers), between waist and shoulder level (washing dishes, placing plates on shelf), and above shoulder (retrieving plates or containers from shelves)
  • Exposure to extreme cold (walk-in cooler), extreme heat (stove, oven), moisture (water, steam, dishwasher), and dust, fumes, or chemicals (cleaning solutions)
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