Team Leadership and Management:
-
Lead and mentor a team of Junior Service Project Managers, fostering a culture of collaboration and continuous improvement.
-
Develop team members’ project management skills and provide career development opportunities.
-
Work closely with service and operation managers to coordinate resource planning for project execution.
-
Create KPI’s to track the Project Management teams progress and report monthly to Service Leadership.
Process Documentation and Maintenance:
-
Document and maintain all processes related to the PMO for Service, ensuring clarity and consistency across projects.
-
Develop and uphold project management standards, tools, and best practices.
Project Workload Prioritization:
Project Planning and Execution:
-
Oversee and guide the execution of service projects, ensuring they are delivered on time, within scope, and within budget.Develop comprehensive project plans that align with business goals and objectives.
Stakeholder Management:
Continuous Improvement:
-
Identify opportunities for process improvements and implement changes to enhance project delivery and efficacy.
-
Stay informed about industry trends and integrate relevant practices into the PMO framework.
MINIMUM REQUIREMENTS
-
Bachelor’s degree in business administration, Project Management, or a related field; a master’s degree or PMP certification is preferred.
-
5+ years of experience managing rapid paced technical projects.
-
Advanced knowledge of project management tools and methodologies.
-
Must be able to travel up to 50%.
-
Flexible to work weekends and/or additional hours as required to meet project deadlines.
-
Good problem solving and troubleshooting skills.
-
Good time management skills.
-
Strong team skills.
-
Clear and concise verbal and written communications.
-
Ability to carry out detailed written and verbal instructions independently.
PREFERRED SKILLS AND QUALIFICATIONS
PHYSICAL REQUIREMENTS
-
Capable of lifting a minimum of 20 pounds from ground level to chest level
-
Unimpaired speech, hearing and sight (continuous)
-
Postural changes such as sitting, reaching, climbing, standing, walking and lifting intermittently
-
Standing and walking on cement
These duties and responsibilities should not be construed to imply these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor