Deputy Director, Security, Information Technology, and Risk

The Office of Finance and Operations (OFO) serves the 16 programs and centers of the Atlantic Council. Operational efficiency within OFO is critical to the success of the Council and the Deputy Director, Security, Information Technology and Risk will play an integral role to help us achieve our goal of protecting and informing the organization to support the work they do to around the work with our partners and allies to shape the global future.

The Atlantic Council seeks an organized, motivated, and technical operations professional to manage physical security, outsourced information technology (IT) support, cybersecurity, and organizational insurance to ensure that the internal operations of the organization safely run at peak efficiency. The Deputy Director will work directly with the Chief Operating Officer (COO) and interact closely with the programs and centers across the Council to deliver on these workstreams day-to-day.

The incumbent candidate will have the ability to problem solve, work well in a team, and communicate effectively and often with staff at all levels at the organization. The candidate should be prepared to work in a dynamic work environment and must possess a strong record of organization, reliability, creative thinking, attention to detail, and prioritization.

This position is based in our Washington, DC, headquarters, requiring a minimum of 4 days per week in office. The Atlantic Council offers a competitive compensation package commensurate with experience, education, and organizational equity, with offers from $100,000 to $125,000.

Job Responsibilities

• Build, implement, and maintain systems, policies, and procedures that improve elevate the Council’s IT service, cybersecurity awareness, physical security, and insurance support to all internal and external stakeholders.
• Communicate and explain new IT and cybersecurity directives, policies, or procedures to users.
• Work with the Deputy Director, Office of Finance and Operations to develop trainings, guides, and support materials.
• Supervise day-to-day outsourced IT support with Managed Services Provider, including the full-time onsite systems administrator(s), ongoing projects and technicians assigned, and vCIO.
• Maintain all organizational insurance policies, working closely with brokers to ensure coverage for the organization, events, and travel.
• Manage physical security for the organization, including protectee logistics for onsite and offsite events, access control (Datawatch), and working with building security.
• Working closely with the Deputy Director, Office of Finance and Operations, determine the security, IT, and insurance budget within OFO, including the annual budget, reforecasting throughout the year, and performing invoice approvals and reconciliations to ensure budget to actual spending is on track.
• Think creatively and work with programs and centers to identify areas for improvement within physical security, IT, cybersecurity, and insurance processes.
• Perform other duties as assigned.

Physical Security

• Direct planning for physical security operations and activities throughout the organization including physical security, incident management, threat assessments and mitigation, risk identification/support, and awareness programs.
• Develop strategic relationships and act as liaison between the Council, law enforcement agencies, building/venue security, and private contractors.  Act as an advocate on behalf of the Council to educate law enforcement of Council’s interests.
• Serve as liaison to the Security Committee of the Board of Directors, managing quarterly agendas and strategic planning of the committee. Drive mission to ensure safety, security, and well-being of staff and visitors as well as cyber and physical assets.

Information Technology

• Provide leadership to IT Managed Services Provider, serving as internal manager of the Council’s outsourced IT function.
• Develop and manage technological infrastructure, including organizational information systems, IT support, software applications, and other systems.
• Implement and maintain critical IT systems, including ensuring system security and disaster recovery systems are in place.
• Develop IT policies to support organizational goals; motivate employees and oversee department initiatives.
• Identify new technologies and opportunities to improve systems and processes.

Cybersecurity (in collaboration with contracted vCIO and security team)

• Build a strategic and comprehensive information security program that defines, develops, maintains and implements policies and processes that enable consistent, effective information security practices which minimize risk and ensure the integrity, confidentiality and availability of information that is owned, controlled and processed within the organization. Ensures information security policies, standards, and procedures are up-to-date.
• Continuously evaluate and manage the Council’s cyber and technology risk posture.
• Oversee, develop and deliver initial and ongoing security training to the workforce. Initiate, facilitate, and promote activities to foster information security awareness within the organization.

• Bachelor’s degree or higher in a relevant field required.
• 10-15 years of relevant IT, cybersecurity, and physical security experience.
• Proven background in organizational insurance management, including event and travel.
• Excellent organizational, time management, and project management skills, including ability to identify, balance, and rapidly shift priorities as needed.
• Positive, flexible, get-it-done attitude.
• Ability to make sound judgments, assume responsibility, and work proactively and independently in a dynamic environment with tight deadlines and competing priorities.
• Excellent writing and communication skills and ability to write and edit under tight timelines.
• Strong interpersonal skills appropriate for operating effectively in a multicultural, international team environment.
• Data-driven, detail-oriented, self-starter, and an excellent problem solver.
• Advanced computer skills using MS Office products, including Word, Excel, Outlook, PowerPoint, and SharePoint, and ability to quickly learn new software and platforms.
• Experience working with a non-profit or international organization preferred.

To produce quality work and to successfully achieve our mission, we recognize the need for our staff to maintain a healthy lifestyle and a work/life balance. Our comprehensive benefits package helps to keep costs low for our staff and their families. Benefits include, but are not limited to comprehensive medical, dental and vision insurance, paid time off, 403(b) plan, FSA options, pet insurance, Public Service Loan Forgiveness eligibility, and wellness benefits.