Great Opportunity to Grow and Develop with Fast Growing Company
Competitive Wages
What does Trademark offer?
Vibrancy, resiliency, and growth are what you will find at Trademark Venues and its affiliated companies. From our restaurant concepts to our wedding and catering operations, Trademark creates the new and stays at the forefront of amazing customer experiences. Engaging with your team to ensure fun and meaningful work is the last piece of the puzzle you will help to complete as you grow your skills and potential. There is limitless potential to be seized.
Trademark also offers all the support of a team, including leadership, that is actively engaged in exceeding the expectations of our clients and co-workers, collaborating every day to improve, and treating each other with respect and compassion.
About This Role
The Administrative Assistant provides clerical support to the organization and Event Planning team by answering calls, following up with clients, helping with vendor relations while performing general clerical duties and strive to providing exceptional service to clients, customers, and guests. Energy, enthusiasm, and passion for the work, the people, and the clients are key to achieving success in this role.
Responsibilities May Include:
- Answers inbound calls to the company, appropriately directing client and customer inquiries
- Maintains appropriate filing systems and organization
- Assists in resolving client and customer questions and escalations
- Assists with inventory control projects as needed
- Performs general administrative duties as directed
- Partners with teammates throughout the organization to drive operational efficiency and exceptional customer experience
- Other duties as assigned
Experience
- Minimum 1 year of experience in a customer service or customer experience role required
- Experience in hospitality industry preferred
- Must be able to lift-up-to 25 lbs.
- Must be available to work weekends
Trademark Core Behaviors
- Superior Service
- Team Trademark
- Extraordinary Empathy
- Ethics by Example
- Remarkable Resilience
About Trademark Venues
For more than 20 years, Trademark Venues and its team have provided the best in premier weddings in Southern California. Starting with one venue in 2000, Trademark Venues has grown to seven wedding venues, a beautiful client services hub, an amazing restaurant, and Myrtle, our gorgeous growing ground. We are pleased to have the ability to offer these hospitality services to our wonderful clients and customers. Creating unforgettable experiences regardless of the services offered is what we do. Just as importantly, we are pleased that our growth enabled us to employ more than 280 area people and contribute to programs supporting our communities.
