Case Manager

Position Summary:

• Person in this position will assist in day-to-day operations of the program. This person is responsible for case management activities including linking consumers with services inside the Housing Authority and in the community; case record management, supportive counseling, and facilitating groups. Essential Job Functions include those listed below. Other duties may be assigned as needed.

Essential Job Functions:

• Oversight of day-to day operations of the program
• Intake and assessment of incoming participants to determine eligibility and appropriate services;
• Make referrals and appointments with appropriate agency, services and/or case managers;
• Maintain client files according to company policy and contract requirements;
• Heavy documentation; HMIS data entry
• Provide daily, weekly and monthly reports as requested;
• Assist and monitor data collection and statistical reporting and complete Quality Improvement reports as requested;
• Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested;
• Coordination of various services throughout several agencies;
• Attend scheduled meetings and presentations with referral agencies; and
• Perform any other duties as assigned.

Essential Qualifications:

• Excellent communication and public speaking skills;
• One (1) year supervision experience, preferred
• Two (2) years case management services;
• Ability to conduct outreach, including street outreach
• Good computer skills;
• Good documentation skills;
• Valid drivers license and ability to obtain and maintain WestCares vehicle insurance is required;
• Be able to multi-task and make independent decisions; and
• CPR Certification, First Aid Certification and an Annual Tuberculosis test

Certifications/Licenses:

Education:

• Graduation with a two-year degree in Psychology, Social Work, Community and Human Services or a related field is preferred; and
• High School diploma or equivalent is required.
• CPR Certification, First Aid Certification, and an annual Tuberculosis test.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

WestCare is an Equal Opportunity Employer. Employment at WestCare is contingent upon
successful completion of a pre-employment drug test,
pre-employment physical and criminal background check