Housing Facilitator

Position Summary:

Will be responsible for assessing the needs of program clients to find housing solutions and incorporates strategies and tools to help the client develop independent living skills.

Essential Job Functions:

• Complete all the documentation required for the file within the periods established by the organization.
• Conducts needs assessments to find housing solutions that fit the social reality of the population served. It incorporates strategies and tools necessary for the development of independent living skills. This is within an individualized service plan format.
• Tracks clients' progress by evaluating the effectiveness of services provided, adjusting the individualized service plan as needed to ensure positive outcomes.
• Provide counseling and guidance to individuals and families on available housing options, financial assistance programs, and requirements for obtaining housing.
• Assists clients in completing and submitting applications for housing and financial assistance programs, ensuring that all necessary requirements and documents are met.
• Negotiation with landlords and landlords on behalf of clients to find affordable and suitable housing solutions, including negotiating rents, security deposits, and lease terms.
• Coordinates medical and complementary services with government agencies, non-profit organizations, and other service providers for the social welfare of the population served.
• It underpins interventions carried out under evidence-based models and practices such as housing first, trauma-informed, among others.
• Assists in finding education alternatives, resume writing, job searching, and job interview preparation.
• She provides emotional support and guidance to clients during difficult times, helping them cope with challenges and develop coping skills. It collaborates in integral development in collaboration with other disciplines.
• Provide crisis intervention in accordance with the organization's procedures.
• Provides ongoing follow-up and support to clients after they have found housing, helping them resolve issues that may arise, providing guidance on housing maintenance, income, and other related needs.
• Maintains accurate records of all services provided and collects relevant data for program reports and evaluations, ensuring compliance with the organization's reporting requirements.
• It ensures that HMIS data is collected and available for data entry.
• Performs other duties and functions as requested by the Coordinator.

Essential Qualifications:

Education:

• Bachelor’s degree in any field of the human behavior (Social Work, Counseling, SUD Counselor, Psychology, etc).

Experience and Competencies:

• Six (6) months of experience working in supporting services to population in needs.
• Excellent communication skills
• Ability to meet and deal with the public in a pleasant and courteous manner.
• It should be organized and detail oriented.
• Knowledge of Microsoft Office applications.
• Ability to work well in a team environment.
• Adherence to the highest standard of ethical conduct, especially standards governing confidentiality.
• Must be culturally and linguistically sensitive to the populations served.

Working Conditions:

• Work is primarily performed in an office or residential treatment setting; and
• Some outdoor activities may be required.

Essential Physical and Mental Demands of the Job

The employee must be able to perform the following essential duties and activities with or

without accommodation.

Physical Demands:

• Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds.  Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files).  Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.
• Requires talking: Expressing or exchanging ideas by means of the spoken word.  Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
• Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
• Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.

• The normal work routine involves no exposure to human blood, body fluids or tissues.  However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

Mental Demands:

• Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions. 
• Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions. 
• Requires the ability to work under stress and in emotionally charged settings.
• The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.