Position Summary:
Person in this position will be responsible for the day-to-day operations of the program. Essential Job Functions include those listed below. Other duties may be assigned as needed.
Essential Job Functions:
- Administrative supervision of staff assigned to the program;
- Monitor the adherence to the policies and procedures of the program;
- Conduct monthly quality assurance reviews of the treatment case files to ensure compliance with program standards;
- Facilitate educational groups, family groups and assist clients of the program;
- Responsible for ensuring facility compliance with health, fire, safety and other regulatory standards;
- Mediate client issues that cannot be appropriately resolved at the program level;
- Ensure that the agency systems for collecting statistical data necessary for program evaluation, planning, justification and staff training are collected as required;
- Fill in for counselors during times they may be unavailable due to illness, training, etc.;
- Provide daily, weekly and monthly reports as requested;
- Assist and monitor data collection and statistical reporting and complete Quality Improvement reports as requested;
- Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested including acting as a liaison to the California Department of Corrections and Rehabilitation (CDCR) when the Program Director is not available;
- Available to be call and program coverage as needed.
- Participate in daily shift exchange including documenting in facility log at the end of shifts and thoroughly reviewing log at the start of shifts;
- Perform the duties of any Counselor when needed;
- Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and
- Perform any other duties as assigned.