Position Summary:
The Program Director serves as a member of the State Leadership team and works to ensure the delivery of quality services. This role provides leadership to program staff and coordinates the day-to-day operations WestCare Tennessees Medication Assisted Treatment program. Essential Job Functions include those listed below.
Essential Job Functions:
- Provides managerial, programmatic, and operational leadership to program staff under the guidance of the Regional Administrator;
- Implements and maintains methods for ensuring continuous and ongoing excellence in service quality and contract compliance;
- Develops and maintains positive working relationships and partnerships with federal, state, regulatory, and funding, and other bodies;
- Effectively implements and produces regular programmatic, budgetary, and management reportsreporting to the Regional Administrator on a regular basis;
- Serves as a mentor for program staff, offering coaching and guidance where needed;
- Collaborates with the Regional Administrator and state HR Representative to hire and retain talent, process disciplinary occurrences, and ensure compliance with agency policies and procedures;
- Reviews the performance of staff on a yearly basis, recommending pay and position changes as necessary;
- Identified media outlets and methods of communication with the community;
- Oversees facility upkeep, including the ordering of supplies and ensuring compliance with health, fire, and other regulatory standards;
- Acts as a liaison between WestCare and external agencies;
- Supports designated staff by being on call for emergencies on a 24hr basis and responding to emergency situations in a way that is consistent with WestCares policies, procedures, and ethical standards;
- Actively works to ensure a positive working environment for all staff;
- Assists the Regional Administrator in management, administrative, compliance, and funding-related activities as required;
- Reviews the MAT clinical partway;
- Ensures staff accurately track hours worked, reviewing and approving timecards on a regular basis;
- Embraces and embodies the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation;
- Performs any other duties as assigned.