Housing Navigator

Position Summary:

• Person in this position will be responsible for assisting HSP families in attaining housing. The Navigator will provide individualized client support throughout the process by meeting with clients to assess family housing needs and barriers and develop a plan to obtaining permanent housing. Essential Job Functions include those listed below.

Essential Job Functions:

• Case management of a large caseload of participants, up to 35 at a time;
• Have a strong working knowledge of housing services, supportive services, and community resources;
• Ability to link clients to needed programs and provide warm handoffs;
• Heavy documentation;
• Assist clients in securing documentation and services needed to obtain housing
• Assist clients in applying for housing vacancies, completion of supportive and subsidized housing paperwork, and monitoring progress to completion
• Ensure clients transition smoothly to permanent housing
• Follow clients through and among services to achieve housing stability and retention
• Navigate clients until they are linked to appropriate housing intervention or services are no longer needed
• Attend required Fresno Madera Continuum of Care ( FMCoC) CES and Navigator trainings
• Provide weekly updates to Master By Name List and participate in weekly FMCoC case conferencing meetings
• Provide feedback to FMCoC for annual CES evaluation
• Provide all services in linguistically and culturally appropriate manner, including use of interpreters for those with limited English proficiency
• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and
• Perform any other duties as assigned

Essential Qualifications:

• Two (2) Case Management experience;
• Excellent communication skills;
• Good computer skills;
• Good documentation skills;
• Be able to multi-task; and
• Valid drivers license
• Must maintain and execute confidential information
• Demonstrated ability to work with diverse communities.
• CPR Certification, First Aid Certification and an Annual Tuberculosis test

Certifications/Licenses:

Education:

• Graduation with a two-year degree in Psychology, Social Work, Community and Human Services, Rehabilitation Counseling or a related field is required; and
• High School diploma or equivalent is required.

Experience and Competencies:

• Two (2) years case management experience.
• Knowledge of housing services, AOD and Mental health treatment
• Excellent communication skills.
• Basic computer skills.
• Good documentation skills.
• Be able to multi-task; and
• CPR Certification, First Aid Certification, and an annual Tuberculosis tes