As an Ingo Money Payment Operations Analyst, you will be part of an exciting, dynamic, and growing team that provides daily operational support and expertise that directly impacts Ingo Money’s clients and their customers. The Analyst will collaborate with internal teams to provide support, input, and analysis.
Specific Duties & Responsibilities
- Manage payment operations processes
- Monitor payment processing, services, and delivery
- Identify, extract, analyze, and interpret data trends/patterns and anomalies
- Ensure procedures and documentation are up to date, as processes can change frequently
- Identify process improvements and efficiencies
- Work with internal teams from across the company to expertly field, diagnose, and resolve payment or system-related issues