Account Manager

We are CREtelligent. 

What happens when you combine comprehensive property data sources, predictive analytics, cutting edge commercial real estate technology and a talented team ready to disrupt a multi-trillion-dollar industry? Put simply, you get CREtelligent. 

We are innovators. 

With a wide range of innovative end-to-end solutions, we are revolutionizing commercial real estate (CRE) due diligence to the financial, commercial real estate, and banking industries. Our PropTech solutions and services enable our clients to improve pull-through rates, collapse transaction cycle time, mitigate risk, and improve their customer’s experience during the commercial loan process. 

Who We’re Looking For 

Our growing team is looking for a skilled customer-focused professional to add to our Account Management Team.  As an Account Manager (AM), you are responsible for supporting the sales team and the client in planning and coordinating client requests from proposal to order placement to account growth and expansion. This is a career growth position offering a compensation package that includes base pay and a monthly commission incentive tied to account revenue, in partnership with the sales team. 

How You’ll Make an Impact 

• Support your designated Client Executive (CE) as their right-hand person through the entire sales lifecycle, from proposal creation to account expansion. 

• Partner with CE to build stronger, broader client relationships, expanding CREtelligent business with new and existing accounts. 

• Collaborate with CE to understand customer preferences and project requirements. 

• Coordinate and own project data verification, proposal creation, order launch, and proposal follow up.  

• Negotiate with surveyors and other subcontractors to price and win deals. 

• Troubleshoot CE and client project needs as they arise. 

• Partner with CE, project management, vendor resources, and other internal teams to ensure success of client project through to delivery. 

• In this role, you may perform a variety of other tasks associated with ensuring a client’s quality experience and in support of the sales team, allowing your CE to focus on winning new clients. 

Qualifications 

• 3+ years’ work experience. 

• 2+ years’ experience with project and/or work requiring high attention to detail. 

• 2+ years’ experience in an Inside Sales and/or Customer Service role directly interacting with clients. 

• Experience with commercial real estate or environmental due diligence preferred. 

• Strong interpersonal skills and ability to work well in a team environment. 

• Excellent communication skills both oral and written. 

• Comfortable working independently. 

• Exceptional customer service skills. 

• Thrives in a fast-paced environment. 

• Adept problem solver. 

• Deadline driven. 

• Multitasker who can quickly adjust priorities. 

• High School diploma required, AA or BA/BS preferred. 

Benefits 
At CREtelligent, we believe that working hard and working fast doesn’t have to come at the expense of a healthy work-life balance. One of the greatest benefits of working at CREtelligent is that you will find yourself surrounded by incredible and intelligent people with a shared mission. On top of it all, we deliver the benefits you’d expect and beyond including: 

Health And Wellness 

 What's important to you and your family is important to us. 

• We offer comprehensive extended health care coverage - medical, dental, vision, life insurance, disability insurance, medical transportation plan, critical illness insurance, pet insurance, legal insurance and more. 

• We offer 401k and Roth Retirement Plans with employer contribution – when we profit you do too! 

• Competitive compensation package:  $20 to $30 an hour with commission opportunity bringing total compensation potential to $45,000 - $70,000+ annualized. 

• Wellness, wellness, wellness is a major mantra at CREtelligent. We believe in the importance of supporting you to Be the best version of YOU. YOU are OUR priority. 

Paid Time Off  

You will be part of our paid time off (PTO) program giving you up to 12 paid days off during your first full year of employment. You will also enjoy additional time off during our 12 recognized paid company holidays. Very simply put, we work hard and play hard so enjoy time off!  

Fun 

Off-site adventures, unique traditions, monthly birthday celebrations, Lunch and Learns, and a relaxed office environment. Show up and be your wonderful self. 

Flexibility 

Having the ability to adjust your work schedule to meet both the needs of your team and those of your personal life is just as important to us as it is to you. This means most days you'll work a 8 to 5 schedule in the office with your team; however, we get you have a family and life where you’ll need some flexibility, and you’ll have that with us. In short, we hire you as a professional and we’ll treat you like one. 

Family 

We believe in supporting strong family units from day one this starts with supporting parents with paid maternity and paternity leave. As the primary caregiver to a newborn, we provide 12 weeks paid leave + another 4 weeks of part-time paid transition time to support your return. As the supporting caregiver, we provide 6 weeks of paid leave. As part of the CREtelligent team, your health and happiness are directly connected to that of your families we get this and make it a priority.  

Community Outreach Volunteer Time Off 

We provide all full-time employees with a half day of paid volunteer time off. Volunteering and supporting our local communities is an important part of our culture, meaning we put our money where our mouth is to support you in making a difference in your local community. 

Office Fuel 

We’re an environment that cares about your well-being. We provide healthy (and fun) snacks, drinks, coffee, and the doughnut or two to sweeten things up. 

Communication and Professional Development 

• To stay connected we hold monthly all team huddles and quarterly all hands meetings to celebrate milestones, share updates, and welcome new hires. 

• Our managers hold regular employee one on one sessions to support your goal achievement and personal development. Frequent opportunities for professional development are provided, be it lunch and learns, webinars or out of the office events. 

• We are a growing firm with a national footprint ready to support your career advancement. Your professional development and career progression is important to us – when you learn and grow, so do we. 

CREtelligent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.