Services Coordinator - Zoning

We are CREtelligent! 

What happens when you combine comprehensive commercial property data sources, predictive analytics, expert in-house Commercial Real Estate (CRE) experts, cutting edge due diligence technology and a talented, motivated, humble team eager to disrupt a multi-trillion-dollar industry? Put simply, you get CREtelligent - Commercial Real Estate Due Diligence. Simplified.  

We are innovators. 

With a wide range of innovative end-to-end CRE due diligence solutions, we are revolutionizing the underwriting and due diligence process for the Financial and Corporate real estate industries. Our CRE PropTech solutions and services enable our clients to improve pull-through rates, collapse transaction cycle time, mitigate risk, and improve their customer’s experience throughout the commercial loan process. 

Who We’re Looking For 

This role will be part of our CREzoning team providing zoning research, analysis, and compliance review reports for a variety of clients that include Law firms, Real Estate Investment Trusts and/or legal counsel, and Lenders. 

The individual in this position is responsible for submitting open record and data requests by email and telephone and following up on all requests to ensure full data and records have been acquired in a timely manner to allow for the completion of project work. In this role you will have the opportunity to work closely with a team Zoning Research Specialists and Zoning Analysts to provide documents supporting the creation of reports as part of the commercial real estate due diligence process. You will further serve as a key liaison between clients and local municipalities in obtaining necessary report documents. 

How You’ll Make an Impact 

• Data Acquisition: Order, collect, and organize land use related documents from Municipalities nationwide.  

• Quality Assurance:   

• Examine documents for completeness, sufficiency, and conformity to requested documents and data. 

• Own follow up and internal communication to ensure all necessary documents have been obtained to ensure timely report delivery to the Zoning Analyst. 

• Client Communication:  Act as a liaison between clients and local municipalities on zoning and land use issues.  

• Problem-Solving:   

  • Identify and resolve problems and questions in a timely manner offering solutions and/or re-directing to team members as appropriate. 

• Simultaneously operate a variety of computer software and programs. 

• Confidentiality:   

• Deal discreetly with and maintain the confidentiality of sensitive records and information obtained through document research and directly through clients. 

• Maintain and manage confidentiality of records, files, and related documents. 

Qualifications 

• 1-2 years’ experience in service-oriented environment requiring direct customer interaction 

• 1-2 years’ experience with data acquisition and/or data entry in a role requiring great attention to detail and follow through 

• Strong organizational skills 

• A great work ethic (self-starter) – i.e., not afraid to jump in, learn the business and make an impact  

• The ability to communicate effectively with clients, contractors, and team members both verbally and in writing 

• The ability to prioritize and balance multiple objectives of differing priorities 

• The ability to adapt to updates in technology and process 

• Familiarity with Microsoft Office suite software, such as Word, Excel, and Outlook. 

Benefits 
 

At CREtelligent, we believe that working hard and working fast doesn’t have to come at the expense of a healthy work-life balance. One of the greatest benefits of working at CREtelligent is that you will find yourself surrounded by incredible and intelligent people with a shared mission. On top of it all, we deliver the benefits you’d expect and beyond including: 

Health And Wellness 

 What's important to you and your family is important to us. 

• We offer comprehensive extended health care coverage - medical, dental, vision, life insurance, disability insurance, medical transportation plan, critical illness insurance, pet insurance, legal insurance and more  

• We offer 401k and Roth Retirement Plans with employer contribution – when we profit you do too! 

• Competitive compensation package:  $18 to $23 an hour plus quarterly bonuses! 

• Wellness, wellness, wellness is a major mantra at CREtelligent. We believe in the importance of supporting you to Be the best version of YOU. YOU are OUR priority. 

Paid Time Off  

You will be part of our paid time off (PTO) program giving you up to 12 paid days off during your first full year of employment. You will also enjoy additional time off during our 12 recognized paid company holidays. Very simply put, we work hard and play hard so enjoy time off!  

Fun 

Off-site adventures, unique traditions, monthly birthday celebrations, Lunch and Learns, and a relaxed office environment. Show up and be your wonderful self. 

Flexibility 

Having the ability to adjust your work schedule to meet both the needs of your team and those of your personal life is just as important to us as it is to you. This means most days you'll work a 9 to 5 schedule in the office with your team; however, we get you have a family and life where you’ll need some flexibility, and you’ll have that with us. In short, we hire you as a professional and we’ll treat you like one. 

Family 

We believe in supporting strong family units from day one this starts with supporting parents with paid maternity and paternity leave. As the primary caregiver to a newborn, we provide 12 weeks paid leave + another 4 weeks of part-time paid transition time to support your return. As the supporting caregiver, we provide 6 weeks of paid leave. As part of the CREtelligent team, your health and happiness are directly connected to that of your families we get this and make it a priority.  

Community Outreach Volunteer Time Off 

We provide all full-time employees with a half day of paid volunteer time off. Volunteering and supporting our local communities is an important part of our culture, meaning we put our money where our mouth is to support you in making a difference in your local community. 

Office Fuel 

We’re an environment that cares about your well-being. We provide healthy (and fun) snacks, drinks, coffee, and the doughnut or two to sweeten things up. 

Communication and Professional Development 

• To stay connected we hold monthly all team huddles and quarterly all hands meetings to celebrate milestones, share updates, and welcome new hires. 

• Our managers hold regular employee one on one sessions to support your goal achievement and personal development. Frequent opportunities for professional development are provided, be it lunch and learns, webinars or out of the office events. 

• We are a growing firm with a national footprint ready to support your career advancement. Your professional development and career progression is important to us – when you learn and grow, so do we. 

CREtelligent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.