Next Generation Management & Accounting
Property Manager, LCAM (ON- SITE)
The Property Manager (LCAM) Onsite is responsible for overseeing the daily operations and management of a specific property or community. This role involves ensuring the property is well-maintained, managing tenant relations, coordinating maintenance and repair services, and enforcing community rules and regulations. The Property Manager (LCAM) will also handle budgeting, financial reporting, and work closely with vendors, contractors, and staff to ensure all aspects of the property are running smoothly. With a strong focus on customer service and operational efficiency, the Property Manager (LCAM) plays a key role in maintaining the value of the property while creating a positive living or working environment for residents and tenants.
Job responsibilities include but are not limited to:
- Conduct physical routine inspections/walkthroughs of properties on a schedule
- Properly document any discrepancies, hazards and/or liabilities found on the properties i.e., take photos, inspect reports, create work orders, etc.
- Conflict resolution, problem-solving to find effective solutions for a variety of potential issues, and follow-up
- Supervise maintenance and manage the performance of staff. Will assist with the recruitment, hiring, and training process for personnel for each property, as well as supervise payroll
- Manage all work orders, and tasks and follow up with the maintenance team to ensure all items are completed in a timely manner
- Contact and negotiate with contractors and obtain bids
- Make sure that all repairs and projects stay within the Association's budget
- Handle, address, and be proactive regarding the safety of the Association - Examples include being able to identify potential problems before they become hazardous and monitoring criminal activity or unruly residents/guests
- Investigate complaints, disturbances, and violations made within the community
- Violation enforcement - Ensure the association is in line with the governing documents
- Attend and prepare agenda and notices for Board of Directors meetings
- Prepare and take meeting minutes and post them on the association website
- Notice budget workshops and work with The Board of Directors to develop a viable and financially responsible final proposed budget
- Maintaining and organizing Association records
- Assist residents with work orders or other service-related requests
- Track insurance renewals and ensure that the Board of Directors has insurance renewals proposed timely
- Follow up with the Board of Directors requests and act as a liaison between residents and the Board of Directors
- Assist and coordinate with the Board of Directors by directing them in community operations to comply with condominium laws and Florida statute requirements
- Customer service such as answering phones, speaking directly to owners, vendors, etc., and being able to assist them as needed, email correspondence
- Diligently overseeing Association bank accounts and investments
- Methodically monitor and enforce contract terms, billings, reconciliations, assessment collections, and other charges
- Must be able to perform all property management-related duties, responsibilities, and tasks as well as administrative duties
- Attend monthly Board of Directors meetings, as well as Budget and Annual Meetings, of the assigned Association per management contract
- Be available if and when an Association emergency arises (both during and after normal business hours and weekends)
- The manager will do administrative work in the office and will visit, inspect properties, and discuss issues with the Board
- Must read and understand the association's governing documents and rules and regulations
- Must submit a detailed managers' report every month
- Must process associations' invoices (A/P) on time
- Creating, updating, maintaining, and responding to emails, call logs, work orders, action items, ACC requests, violations, contact requests, and association website information, documents (forms and notices), and calendar (meetings, events, and deadlines).
Qualifications:
- High School Diploma or equivalent required; Bachelor’s degree in Business Administration, Real Estate, or a related field preferred.
- Must have reliable transportation, a valid driver’s license, and vehicle insurance
Licensure/Certification:
- Valid Licensed Community Association Manager (LCAM) certification.
Experience:
- Minimum of 5 years of experience in property management, preferably within a community association setting.
- Proven track record of managing budgets, coordinating maintenance, and handling resident relations.
Skills:
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proficient in property management software and Microsoft Office Suite.
- Ability to handle sensitive information with discretion and professionalism.
