Human Resources Director

Job Summary:

The ideal candidate will bring extensive professional experience and an adaptable outlook to our fast paced and changing environment. The Director of Human Resources will oversee all Project on-site HR operations including full lifecycle recruiting in support of workforce planning, onboarding of new employees, benefits administration, employee relations / workers compensation, employee recognition and training, and administration of policies and procedures.

Duties & Responsibilities:

Supervisory Responsibilities:

• Ensure outstanding service focus by delivering value-add, best-in-class human resources support to employees and internal customers.
• Establish and manage ongoing strong relationships with key stakeholders, including property level leadership teams.
• Partner with the other members of the Homewood Executive Team to deliver on business-critical HR initiatives and ensure alignment of HR related programs, processes, and projects with strategic business objectives.

Key Responsibilities:

  HR Services and Administration

• Ensure outstanding service focus by delivering value-add, best in class human resources support to employees and internal customers.
• Establish and manage ongoing strong relationships with key stakeholders, including property level leadership teams.
• Partner with the other members of the Homewood Executive Team to deliver on business-critical HR initiatives and ensure alignment of HR related programs, processes, and projects with strategic business objectives.
• Organizes and manages new employee onboarding, conducting orientation, and administering all onboarding paperwork including benefits enrollment, etc.
• Administers offboarding, including working with managers to conduct terminations both voluntary and involuntary, and conducting exit interviews.
• Performs benefits administration and communicates benefits information to employees, including as part of onboarding and open enrollment periods; partners in coordination with Project Finance leader(s) and insurance brokers for benefit selections and open enrollment implementation.
• Creates content and delivers onboarding, compliance, and service training curriculum as requested and in support of corporate initiatives.
• Work with stakeholders to identify training needs, provide training resources, assign, and monitor progress towards completion, and localize content and delivery when possible.
• Create, implement, and monitor safety programs and additional risk related or standard operating procedures for employees, including providing training and ensuring compliance.
• Develops informal and formal employee recognition programs within scope of employer brand and culture.
• Partner with payroll team for both weekly & bi-weekly payroll processing along with having primary oversight of the Company’s retirement plan.
• Be the point person for employee housing, to include sourcing goods & furnishings, manage arrivals & departures, and address any concerns or issues timely.

  Talent Management

• Partners with hiring managers to execute against talent needs including determining staffing needs and reviewing market compensation for key roles.
• Responsible for full life cycle recruiting, for both exempt and non-exempt roles, including job posting, phone screens, coordinating candidate interviews, and assisting in the offer letter, background screening and reference check processes.
• Oversees the quality of content in the applicant tracking systems.
• Assists hiring managers in writing and keeping job descriptions up to date.
• Supports performance review process and administrates annual compensation adjustments.
• Manage and administer mobility (internal and global) of talent across projects ensuring business continuity, delivery of business objectives, compliance with jurisdictional laws, as well as an optimal employee experience.
• Oversee the International recruitment processes consisting of J1 Visa’s.

  Employee Relations and Compliance

• Maintains compliance with local employment laws and regulations.
• Enforces consistency with company policies and procedures and participates in policy reviews, influencing where appropriate to improve employee experience.
• Responsible for employee relations, including workers compensation administration and internal investigations as necessary.
• Support and coach managers to address and resolve a wide variety of Employee Relations challenges and performance issues.
• Ensures all employee information is accurate, up to date and organized, per company standards and in data systems (payroll and HRIS)
• Develops and maintains knowledge of industry trends and employment legislation and ensures company’s compliance.

Skills & Qualifications:

• Bachelor’s degree in Human Resources, Business Administration or related field is required
• Ski resort or hospitality industry experience preferred 
• Experience with Workday and Paycom highly desired
• HR Certification(s) encouraged
• Minimum ten years’ experience in Human Resources leadership positions preferably in a guest-facing or hospitality environment. Leadership experience with talent acquisition, experience with direct source recruitment highly desirable
• Excellent attention to detail in all things -- including but not limited to people analytics and metrics, service and process delivery, as well as HR and employee relations delivery
• Excellent written and verbal communication; high quality document and report preparation
• A demonstrated and visible passion for service – we are in the member service business, and we seek an HR professional who is excited to serve our internal team members!
• Experience as a trusted advisor to business leaders.
• Strategic thinking capabilities – ability to assess situations in the context of business strategy – that translate into execution, action and results.
• Data-driven and analytical – appreciate the importance of using facts and data to advise and influence managers, leaders, and stakeholders
• Strong communications and relationship building skills to effectively support and connect with a diverse team

Why Homewood? 

Great Views, Great Vibes, Less Stress. At Homewood we’re doing things a little differently. Here, our guests are more than another face in the lift line, and our team members are more than a name on a spreadsheet. We are creating intimate experiences and memories that will last a lifetime. We’re building a community, and we want you to join us. 

Perks & Benefits 

• Homewood Season Pass for each employee.  
• Homewood Season Pass for employee’s spouse and dependents.  
• Buddy Tickets - Up to 6 non-peak daily lift tickets at 50% of the day’s rate 
• Group Ski/Snowboard Lessons when available 
• Access to ski/snowboard rentals (demos at a discount) for recreational use on the mountain when available and not-on duty. 
• 50% discount at Food & Beverage locations at Homewood 
• Discount at Homewood Mountain Resort operated retail stores starting at 25% 
• Employee Assistance Program (EAP)